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OCTANE SOFTWARE APPOINTS BOB WITTY AS VICE PRESIDENT OF CHANNEL DEVELOPMENT

Leading eCRM Vendor Strengthens Management Team

San Mateo, Calif. - October 5, 1999 - Octane Software, Inc.™, a leading provider of electronic customer relationship management (eCRM) solutions, today announced the appointment of Bob Witty as Vice President of Channel Development. Witty brings to Octane more than 12 years of channel development success from Micromuse, McAfee Associates (now Network Associates), Remedy Corp., and Oracle. He is responsible for worldwide channel development, including building and managing relationships with Systems Integrators and VARs as well as overseeing Octane's OEM program.

The appointment of Witty to Octane's management team reflects the company's rapid growth and the increasing market demand for its products. As a result, Octane is expanding its operations in the U.S. and abroad. In conjunction with this release, the company announced its international expansion with the first office for Europe, the Middle East and Africa opening in London. Octane recently announced record revenues for the quarter ending June 30, 1999 and has seen an employee growth rate of 77 percent in the past six months, bringing the total to 115 employees.

"The high demand for our award-winning Octane 99 solution required us to appoint an industry leader with a proven track record in growing top technology companies through an aggressive international channel strategy," said Rob Loughan, senior vice president, worldwide sales and service at Octane Software. "Strong channel partnerships, properly focused on customer and partner satisfaction, are essential to building a successful distribution strategy. We are confident that Bob's extensive experience will assist Octane in executing our aggressive growth plans."

Witty Brings Strength in Sales and Channel Development
As vice president of channel development, Witty is responsible for developing a strong worldwide channel sales organization for Octane's eCRM solutions, including Octane 99™. Built from the ground up for today's high-speed, e-business economy, Octane 99 features three patent-pending technologies that enable Digital 1000™ companies to deliver real-time, personalized customer care. With Octane 99, companies can easily unite new and existing communication channels, such as the Web, e-mail and phone, into a single customer care solution; use real-time business intelligence to personalize interactions; and quickly adapt e-commerce sites to address changing market and customer demands. Witty's strategy is for Octane to become the market leader in the eCRM market through successful strategic partnering while driving channels business cost effectively. Witty reports directly to Loughan.

Witty joins Octane from Micromuse, Inc., where he was vice president of channel development. In this role, Witty created and sustained global sales channels for the company's software products and oversaw relationships with more than 90 sales partners. Previously, he was director of channel sales at McAfee, starting the company's Systems Integrator and VAR programs. At Remedy, Witty launched one of the most successful channel programs while overseeing the OEM and systems integration businesses. He earned a B.S. in Business Administration from San Jose State University and a M.B.A. from San Francisco State University.

About Octane Software
Octane Software, Inc. is the leading provider of customer care solutions for the Digital 1000. Founded in 1997 by a team of front office industry experts, Octane is focused exclusively on helping its Digital 1000 customers use real-time, interactive customer care to compete in the new e-business economy. With its extensive experience in front office and e-business implementations, and patent-pending technologies, Octane is uniquely qualified to address the needs of the Digital 1000. Headquartered in San Mateo, Calif., with sales offices in Atlanta, Boston, Chicago, Dallas, and London, Octane can be reached toll free at 1-877-4OCTANE, via e-mail at info@octanesoftware.com, or on the Web at www.octanesoftware.com.

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Octane, Octane Software, Octane 99, and Digital 1000 are trademarks of Octane Software, Inc. Other company and product names used in this publication are for identification purposes only and may be trademarks of their respective companies.

Editorial Contact:
Jim Lambert
Octane Software, Inc.
+1-650-295-6242
jlambert@octanesoftware.com

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