RA'ANANA, Israel--(BUSINESS WIRE)--Oct. 22, 2003-- NICE Systems (Nasdaq:NICE - News) (Company
Profile, Past
Stories, Case
Studies), a worldwide leader of multimedia recording solutions, applications and related professional services for business interaction management, today
announced that it will demonstrate new innovative, award-winning VoIP-based call recording applications for risk management, sales verification and compliance at the Wall
Street Technology Association (WSTA) show in New York City.
VoIP recording solutions from NICE provide customers with full application transparency, which facilitates and expedites the migration from conventional to VoIP
infrastructure. Among other specific benefits, NICE's IP telephony applications allow the user to initiate full or partial call-recording on demand and then tag and store select
calls to be replayed at a later time, or emailed to another user for playback. This flexibility garnered these applications the Innovation Award in Vertical Market - Finance,
from Cisco at its 2003 Innovation Through Convergence (ITC) show in September 2003.
NICE's IP telephony applications offer voice recording capabilities to financial trading floors, financial call centers, financial branch institutions and call centers. Converging
voice and data, these applications give financial institutions improved ability to manage customer interactions for risk management, protection against fraud and interaction
content verification.
"The pace of organizations migrating their trading floors and call centers to VoIP infrastructure continues," said Shlomo Shamir, president and CEO of NICE
Systems, Inc, "NICE, with already well more than 80 VoIP customers worldwide, is committed to helping its customers maximize VoIP capabilities for improved
customer interaction monitoring and better business performance."
All NICE VoIP-based solutions integrate with leading IP telephony switch vendors including Cisco, Avaya, Nortel, Alcatel, Aspect, and others.
For a complete demonstration of NICE's new VoIP applications and other offerings for the financial services market, please visit us at the WSTA show for Security, Disaster
Recovery and Business Continuity in New York City on October 22, 2003 at the Marriott Marquis, booth number 25.
About NICE
NICE Systems (Nasdaq:NICE - News) headquartered in Ra'anana, Israel, is a worldwide leader of multimedia digital recording solutions, applications and related professional
services for business interaction management. NICE products and solutions are used in contact centers, trading floors, air traffic control (ATC) sites, CCTV (closed circuit
television) security installations and government markets. NICE's synergistic technology platform enables customers to capture, evaluate and analyze business interactions
in order to improve business processes and gain competitive advantage. NICE's subsidiaries and local offices are based in the United States, Germany, United Kingdom,
France and Hong Kong. The company operates in more than 100 countries through a network of partners and distributors. (NICE website: www.nice.com)
NICE's worldwide clients include: ABN Amro, Bank of England, Boston Communications, Compaq Computer Corporation, Deutsche Bank, Dresdner Bank, Emeraude
Group, US Federal Aviation Administration, Hong Kong Airport, Japan Ministry of Transport, MicroAge Teleservices, NAV Canada, Nokia, SNT Group, Software Spectrum
and Sydney Airport.
Trademark Note: 360 Degree View, Agent@home, Big Picture Technology, Executive Connect, Executive Insight(a), Experience Your Customer, Investigator, Lasting
Loyalty, Listen Learn Lead, MEGACORDER, Mirra, My Universe, NICE, NiceAdvantage, NICE Analyzer, NiceCall, NiceCLS, NiceCMS, NICE Feedback, NiceFix,
NiceGuard, NICE Learning, NICE Link, NiceLog, ScreenSense, NiceScreen, NiceSoft, NICE Storage Center, NiceTrack, NiceUniverse, NiceUniverse LIVE, NiceVision,
NiceVision Harmony, NiceVision Mobile, NiceVision Pro, NiceVision Virtual, NiceWatch, Renaissance, Secure Your Vision, Tienna, Wordnet and other product names and
services mentioned herein are trademarks and registered trademarks of NICE Systems Ltd. All other registered and unregistered trademarks are the property of their
respective owners.
(a) In Australia only
This press release contains forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. Such statements are based on the
current expectations of the management of NICE Systems Ltd. (the Company) only, and are subject to a number of risk factors and uncertainties, including but not limited to
changes in technology and market requirements, decline in demand for the Company's products, inability to timely develop and introduce new technologies, products and
applications, difficulties or delays in absorbing and integrating acquired operations, products, technologies and personnel, loss of market share, pressure on pricing resulting
from competition, and inability to maintain certain marketing and distribution arrangements, which could cause the actual results or performance of the Company to differ
materially from those described therein. We undertake no obligation to update these forward-looking statements. For a more detailed description of the risk factors and
uncertainties affecting the company, refer to the Company's reports filed from time to time with the Securities and Exchange Commission.
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