Press Release


NJ Transit Implements NICE Digital Video Recording Solution in Nation's Largest Statewide Transportation System(email this article)

Smart Video Will Elevate Customer Service, Operations, and Security at New Secaucus Transfer Station

CRM Headline News

RA'ANANA, Israel--(BUSINESS WIRE)--Sept. 15, 2003-- NICE Systems (Nasdaq:NICE - News) (Company Profile, Past Stories, Case Studies), a worldwide leader of multimedia recording solutions, applications and related professional services for business interaction management, announces its participation in the much anticipated opening of the new state-of-the-art Secaucus Transfer Station. New Jersey Transit selected the NiceVision® digital video and audio recording solution for the new station, which is in its entirety a $450 million project. The Secaucus transfer station opened for business Saturday, September 6th.

NiceVision will initially record from more than 200 cameras integrated with 16 digital video recorders to provide security throughout the passenger terminal. Future plans call for the deployment of NiceVision's intelligent video content analysis capabilities, which will enhance both business performance and resource allocation for rail and bus services. NiceVision currently operates in NJ Transit managed Newark's Penn Station, New York's Penn station, Maplewood, NJ and Orange, NJ.

The Secaucus Transfer Station has been the most complex construction project in NJ TRANSIT history. The station and supporting infrastructure are built above three active rail lines, including the electrified Northeast Corridor -- one of the busiest rail corridors in the world.

"As the nation's largest statewide public transportation system providing in excess of 750,000 daily trips on 240 bus routes, two light rail lines and 11 commuter rail lines, we are responsible for the efficient and safe transportation of millions of commuters. We will utilize the NiceVision system as an 'information asset' to monitor, manage and impart safety throughout the entire enterprise.

"The NiceVision system allows us to revolutionize the way we do business by providing information never before possible in areas involving security, scheduling and operations," said Michael K. Slack, Deputy Chief Information Officer, NJ Transit.

NICE solutions integrate with checkpoint X-ray and related equipment, access control and many other security systems to ensure prompt threat detection and identification.

"I am excited for NICE Systems to be a part of this landmark installation," says Doron Eidelman, President of NiceVision. "NJ Transit's Back to Basics Customer Service Initiative launched last April, is clearly a model for success and one we are proud to support in our home state of New Jersey."

About NJ Transit

NJ Transit is the nation's largest statewide public transportation system providing bus, rail and light rail services for 752,600 daily trips on 238 bus routes, two light rail lines and 11 commuter rail lines. It is the third largest transit system in the country with 161 rail stations, 28 light rail stations and more than 17, 000 bus stops linking major points in New Jersey, New York and Philadelphia.

About NICE

NICE Systems (Nasdaq:NICE - News) headquartered in Ra'anana, Israel, is a worldwide leader of multimedia digital recording solutions, applications and related professional services for business interaction management. NICE products and solutions are used in contact centers, trading floors, air traffic control (ATC) sites, CCTV (closed circuit television) security installations and government markets. NICE's synergistic technology platform enables customers to capture, evaluate and analyze business interactions in order to improve business processes and gain competitive advantage. NICE's subsidiaries and local offices are based in the United States, Germany, United Kingdom, France and Hong Kong. The company operates in more than 100 countries through a network of partners and distributors. (NICE website: www.nice.com)

NICE's worldwide clients include: ABN Amro, Bank of England, Boston Communications, Compaq Computer Corporation, Deutsche Bank, Dresdner Bank, Emeraude Group, US Federal Aviation Administration, Hong Kong Airport, Japan Ministry of Transport, MicroAge Teleservices, NAV Canada, Nokia, SNT Group, Software Spectrum and Sydney Airport.

Trademark Note: 360 Degree View, Agent@home, Big Picture Technology, Executive Connect, Executive Insight(a), Experience Your Customer, Investigator, Lasting Loyalty, Listen Learn Lead, MEGACORDER, Mirra, My Universe, NICE, NiceAdvantage, NICE Analyzer, NiceCall, NiceCLS, NiceCMS, NICE Feedback, NiceFix, NiceGuard, NICE Learning, NICE Link, NiceLog, ScreenSense, NiceScreen, NiceSoft, NICE Storage Center, NiceTrack, NiceUniverse, NiceUniverse LIVE, NiceVision, NiceVision Harmony, NiceVision Mobile, NiceVision Pro, NiceVision Virtual, NiceWatch, Renaissance, Secure Your Vision, Tienna, Wordnet and other product names and services mentioned herein are trademarks and registered trademarks of NICE Systems Ltd. All other registered and unregistered trademarks are the property of their respective owners.

(a) In Australia only
This press release contains forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. Such statements are based on the current expectations of the management of NICE Systems Ltd. (the Company) only, and are subject to a number of risk factors and uncertainties, including but not limited to changes in technology and market requirements, decline in demand for the Company's products, inability to timely develop and introduce new technologies, products and applications, difficulties or delays in absorbing and integrating acquired operations, products, technologies and personnel, loss of market share, pressure on pricing resulting from competition, and inability to maintain certain marketing and distribution arrangements, which could cause the actual results or performance of the Company to differ materially from those described therein. We undertake no obligation to update these forward-looking statements. For a more detailed description of the risk factors and uncertainties affecting the company, refer to the Company's reports filed from time to time with the Securities and Exchange Commission.

 

Editorial Contact:
Susan Cohen
NICE
972-9-775-3507
susan.cohen@nice.com