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VuePoint Selects NetManage SupportNow SDK to Incorporate Interactivity Into Web-Based TrainingSoftware Developers Kit Integrated for Efficient and Powerful Application SharingCUPERTINO, Calif.--Dec. 5, 2000-- NetManage, Inc. (Nasdaq:NETM - news), a leading supplier of eBusiness access and application integration solutions, today announced that VuePoint, a comprehensive e-learning company focused on creating competitive organizations, has integrated NetManage's SupportNow(TM) Software Developers Kit (SDK) into its VuePoint Learning System (VLS). As an addition to VuePoint's collaboration and support technology, NetManage's SupportNow enables trainers and instructors to work on the same application or view the same desktop simultaneously.VuePoint, with its partners, provides expert consulting and dynamic knowledge delivery, collaboration and management services to create e-learning environments designed to educate more employees, around the globe, at a fraction of the time and cost. Through SupportNow SDK's virtual, remote applications training capabilities, companies in every industry can eliminate travel expenses and increase revenues with faster product rollout times and improve customer satisfaction with more knowledgeable employees. ``The ability of a company to maximize employee knowledge regardless of geographic location is critical for success in today's global marketplace,'' said Ara Ohanian, VuePoint's CEO and founder. ``NetManage's SupportNow enhances VuePoint`s ability to create a complete collaborative learning environment that integrates into the customers' existing live systems and increases revenues and customer satisfaction by promoting corporate learning.'' ``Organizations are increasingly moving towards e-learning in an effort to increase productivity by reducing the time and cost associated with employee training,'' said Zvi Alon, president and CEO of NetManage. ``Using NetManage's SupportNow technology, VuePoint's customers tap into the extensive learning channel the Internet provides and have a powerful collaborative support foundation to rapidly deliver robust Web-based corporate learning environments capable of accommodating multiple users.'' About SupportNow SupportNow is rapidly becoming the standard in live interactive customer support solutions in today's Internet economy where immediate mission-critical assistance is a must. It was designed using standard Internet infrastructure, along with firewall and other security standards to enable live interactive collaborative service and support. SupportNow provides organizations with a web-based technology that can be integrated into stand-alone shrink-wrapped software, ASP models, and network-based enterprise application suites. Users of stand-alone software call up SupportNow simply by clicking on a support icon on the pull-down menu bar. Corporate workers invoke SupportNow from the Windows start menu or desktop shortcut to get live assistance for any registered software program on their computer. About VuePoint VuePoint is a software and professional services company focused on creating competitive organizations through a business-savvy approach to e-learning. VuePoint Learning System (VLS) incorporates dynamic knowledge management into an e-learning environment and has helped leading organizations such as Deloitte Consulting, 3Com, Carlson Marketing Group, A.T. Kearney and Toyota to achieve speed-to-market advantages, improved productivity, employee retention and streamlined costs. Incorporated in 1996, VuePoint's management team is comprised of experienced professionals who come from the ranks of global leaders such as Procter & Gamble, KPMG Peat Marwick and Telerate, Inc. (formerly Dow Jones Markets) as well as experts and scholars from the e-learning industry. About NetManage Founded in 1990, NetManage, Inc. (Nasdaq:NETM - news) delivers information access, publishing, integration, and support solutions and services that maximize a company's investment in existing information systems and provide the bridge to the new Internet economy. Award-winning NetManage products and services offerings include a comprehensive portfolio of application integration software, host access software, centralized management, and live interactive support solutions that transform corporate information assets into powerful e-business solutions. NetManage sells and services products worldwide through its direct sales force, international subsidiaries, and authorized channel partners. For more information, visit http://www.netmanage.com or call 978/685-4000 (Eastern Time) or 408/973-7171 (Pacific Time). Note to Editors: NetManage, the NetManage logo, the lizard-in-the-box logo, RUMBA, ONESTEP, ViewNow, SupportNow, and OnWeb are either trademarks or registered trademarks of NetManage, Inc., its subsidiaries, and affiliates in the United States and/or other countries. All other trademarks are the property of their respective owners. Editorial Contact: Monica Remes NetManage 408/342-7617 monica.remes@netmanage.com top of page |
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