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MOTIENT, METRIX & NOVARRA TEAM TO PROVIDE WIRELESS FIELD SERVICE SOLUTIONSPartnership Enables Deployment and Solution EfficiencyAnaheim, CA – October 29, 2001 – Motient Corporation (NASDAQ: MTNT), owner and operator of the nation’s largest two-way wireless data network, Metrix, Inc., a pioneer in the service automation industry and Novarra, Inc., the innovator of instant wireless software solutions, introduced today at the Association for Services Management International (AFSMI) World Conference & Exposition, a wireless field service solution that enables real-time access to crucial elements of the field service process from handheld devices. This solution provides organizations the capability to connect their field service professionals to the award-winning eProductService™ application suite from Metrix over theMotientTM network. “The ability to offer an entire wireless field service solution in a single integrated package is a great benefit to the many field service enterprises seeking affordable, efficient and real-time solutions,” said Mike Fabbri, vice president of sales for Motient. “Leveraging a corporation's internet and intranet strategy will simplify the deployment and management of these solutions. Wirelessly enabling back-office web content allows us to be in sync with current requirements from existing customers and attract attention from prospective field service organizations.” The solution includes the hardware, the wireless communications capabilities over the Motient nationwide wireless data network, browser-based field service software from Metrix, and the Novarra WirelessWeb Server and microBrowser technology that adapts the application for interaction on wireless devices. Information for this product offering, including a limited time promotional offer, is available by contacting Motient, Metrix, or Novarra. “In the past, many organizations have not implemented mobile field services solutions because high costs of wireless-enabled laptops made it difficult to justify in an ROI model,” said Doug Peters, vice president of e-Business strategies for Metrix. "With this joint solution, the ROI for adding the mobile connectivity component to a complete field service solution is now much greater, due primarily to the dramatically reduced costs associated with wireless handheld devices.” “Our partnership offers customers a quick, risk-free deployment of an integrated solution that spans the wireless networks, wireless enabling software and the field service application,” said Art Rodan, president and CEO of Novarra. “Novarra WirelessWeb Enterprise Suite extends nay eBusiness application to wireless instantly, includine the eProductService application suite from Metrix, by automatically adapting content for seamless navigation on small-screened handheld devices. Desktop power now travels via the excellent Motient network directly to your field force, but without the cord.” ABOUT METRIX: Metrix Inc., the pioneer of the service automation industry, is the leading provider of eProductService™ solutions. Its Web-based software products and integrated applications address all aspects of the product service chain for organizations worldwide with on-site field service or repair center activities for industries including medical equipment, high-tech and electronics, measuring and control devices, telecommunications, third-party logistics, durable goods and other manufacturing. Metrix’s headquarters are located in Waukesha, Wis., with additional offices nationwide. Its European headquarters is located in The Hague, the Netherlands: 31-(0)70-383- 4114. The Prolog Group (www.prolog.co.uk) is an authorized Metrix distributor in the United Kingdom. Metrix can be reached at (800) 543-2130, (262) 717-6500 or at www.metrix.com. ABOUT NOVARRA: Novarra, Inc. provides enterprises with the fastest speed-to-wireless, empowering the mobile worker with real-time wireless access to critical business applications. Novarra offers a complete solution that adapts enterprise applications to handheld devices, manages wireless connectivity and delivers end-to-end security. Novarra’s software solutions are specifically designed to plug into an organization’s existing enterprise infrastructure to deliver instant wireless interaction with handheld devices. With Novarra, enterprises leverage their existing investments while gaining the competitive advantage of an always-connected mobile workforce. For more information, visit www.novarra.com. ABOUT MOTIENT: Motient (www.motient.com) owns and operates an integrated terrestrial/satellite network and provides a wide range of two-way mobile and Internet communications services principally to business-to-business customers and enterprises. The company provides eLinkSM and BlackBerryTM by Motient two-way wireless email service to customers accessing email through corporate servers, Internet Service Provider (ISP) and Mail Service Provider (MSP) accounts, and paging network suppliers. Motient serves a variety of markets including mobile professionals, telemetry, transportation, field service, and nationwide voice dispatch offering coverage to all 50 states, Puerto Rico, the U.S. Virgin Islands, and thousands of miles of U. S. coastal waters. eLink is a service mark and Motient is a trademark of Motient Corporation. The BlackBerry and RIM families of related marks, images and symbols are the exclusive properties of, and trademarks of Research In Motion Limited and are used by permission. "BlackBerry by Motient" - used by permission. Factors that could cause actual results to differ materially from those in the forward-looking statements in this news release are described in Motient Corporation's registration statement on Form S-4 (File no.-333-63826) and in Motient’s annual report on Form 10-K for the year ended December 31, 2000 and its other periodic filings and reports with the Securities and Exchange Commission. Copies of such reports and filings are available upon request from Motient Corporation's Investor Relations Department. Editorial Contact: Jason Faltinek Metrix, Inc. 262-717-6500 jfaltinek@metrix.com top of page |
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