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ASP ManagedOps.com Launches "RapidSuccess" for Siebel eBusiness ApplicationsBEDFORD, NH (September 12, 2000) -- ManagedOps.com, Inc., an application service provider (ASP) for mid-size businesses, today launched RapidSuccess, a Managed Operationsâ program that swiftly delivers the benefits of Siebel eBusiness Applications.RapidSuccess is a package of technical skills, tools and services that compresses -- to as few as five days -- the time it takes to implement Siebel eBusiness 2000, MidMarket Edition and Great Plains Siebel Front Office. As a result, mid-size businesses can accurately predict costs, effectively manage change, and quickly achieve valuable returns on their investment in Siebel Systems' family of multichannel sales, customer service and marketing applications. RapidSuccess equips ManagedOps.com partners with implementation methodologies, integration tools, and application administration services for completing high-quality deployment projects on time and on budget. The result is higher levels of customer satisfaction and accelerated midmarket adoption of Siebel eBusiness Applications. RapidSuccess consists of four components: · Instant Availability -- Preparing a scalable server network to host robust business applications correctly can be difficult and time-consuming. With pre-built application server configurations and automated build processes based on its “Gold Standard” provisioning practices, ManagedOps.com gets Siebel eBusiness Applications up and running immediately. · Implementation Best Practices -- ManagedOps.com has created and published best practices for configuring Siebel applications to individual customer business requirements. These phased deployment methods are based on knowledge of the application behavior, application table structures, rigorous performance testing, and extensive experience working with mid-size businesses. The company shares these best practices with its solutions integrator partners, enabling them to implement Siebel eBusiness Applications in as few as five days. This ability translates into cost-savings as well as faster time-to-benefit for customers. · Data Conversion and Integration Technology -- Converting customer data from such disparate sources as contact management systems, external sales and marketing lists, legacy systems, spreadsheets, and the Web can be a laborious, time-consuming, and highly technical process. With ManagedOps.com’s integration technology, even non-technical users can convert large amounts of data in just minutes. Customer business-application rules are applied automatically during the integration, resulting in accurate, immediately usable data within the Siebel application. · Siebel Administration -- RapidSuccess frees businesses from application administration tasks, enabling them to improve business processes and customer services. ManagedOps.com’s skilled IT professionals take responsibility for day-to-day administration, including workflow and assignment management and performance-monitoring to ensure the high availability and responsiveness needed for customer-touching Siebel eBusiness Applications. Customers Achieve Faster Time-to-Benefit Siebel eBusiness 2000, Midmarket Edition and Great Plains Siebel Front Office are designed to help mid-size businesses gain the benefits enjoyed by large companies that use Siebel Systems' enterprise solutions. These benefits include increasing customer satisfaction, shortening sales cycles, boosting efficiencies, and generating new revenues. For mid-size companies to secure the full benefits of Siebel Systems' technologically rich applications, they need to accomplish changes to their business processes efficiently. RapidSuccess provides them with a new level of confidence and predictability that the outcome of implementation projects will be successful and the time-to-benefit will be short. “RapidSuccess demonstrates our commitment to provide far more than a simple hosting service for our customers and partners. We take a comprehensive view of the whole implementation process and the ongoing management of the application. RapidSuccess enables our customers to quickly maximize their investment in this new generation of applications and services,” said Dan Taylor, ManagedOps.com CEO. “The convergence of Siebel eBusiness 2000, MidMarket Edition and Managed Operations forms a powerful combination of eBusiness capabilities geared to the needs of mid-size companies,” said George Ahn, general manager, Siebel Middle Market Products. The RapidSuccess program is particularly effective for customers deploying the Great Plains Siebel Front Office application, which is fully integrated to the Great Plains Back Office product suites, Dynamics and eEnterprise. Managed Operations serves as a single, integrated technical platform for both the front office and back office applications. “With RapidSuccess, ManagedOps.com has created an attractive way for mid-size customers to increase the strategic value of their sales, marketing and customer service applications,” said Jim Traynor, director of ASP business development at Great Plains. About Great Plains Great Plains (Nasdaq: GPSI) offers e-business solutions that interconnect business communities. These e-business solutions automate processes among financials, distribution, enterprise reporting, project accounting, electronic commerce, human resources and payroll, manufacturing, sales and marketing management, and customer service and support functions. Great Plains’ solutions are sold and implemented by a unique worldwide network of independent partner organizations that share the company’s commitment to lasting customer relationships. Named four times to the “Top 100 Companies to Work for in America” list, Great Plains has more than 2,000 team members worldwide. More information about Great Plains can be found at www.greatplains.com. About ManagedOps.com ManagedOps.com, Inc. is an application service provider (ASP) for mid-size businesses, with a complete Managed Operations service for Siebel Systems, Great Plains, Microsoft, and integrated e-business applications. Founded in 1987, the company operates a secure and reliable 24x7 data center from its Bedford, N.H. headquarters. A founding member of the ASP Industry Consortium, ManagedOps.com is a Great Plains Strategic ASP Partner, a Siebel Systems Strategic Platform Partner, a Microsoft Certified Solution Provider Partner, and a Cisco Powered Network member. ManagedOps.com is ranked #266 on the Inc. 500 list of fastest-growing U.S. companies, is among the Deloitte & Touche Fast 50 fastest-growing technology companies in New England, and has been named one of the Top 10 Companies to Work For in New Hampshire. More information about ManagedOps.com is available at www.managedops.com. Editorial Contact: Gail Leach Carvelli ManagedOps.com 603-206-3418 gcarvelli@managedops.com top of page |
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