Press Release


NCR Corporation Selects M-Tech's Identity Management Solutions(email this article)

P-Synch to Deliver Password Synchronization and Self-Service Reset to Over 29,000 Users

CRM Headline News

Calgary, AB - August 27, 2003 - M-Tech Information Technology (Company Profile, Past Stories, Case Studies), Inc., a leading provider of identity management solutions, today announced that NCR Corporation (NYSE: NCR) has selected P-Synch to streamline the password management process for over 29,000 users worldwide.   With P-Synch, NCR has had a reduction in call volume to the corporate help desk, increased user productivity, enhanced corporate security and decreased overall administration and support costs.

NCR is a leading global technology company with over $5.5 billion in revenues. "We selected M-Tech over other vendors because of P-Synch's flexibility, ease of use and scalability," said Bill Postel, Director - Global Workgroup Services, NCR Corporation. "The broad functionality of P-Synch will enable NCR to decrease user administration costs, increase productivity and enhance network security."

The deployment at NCR includes integration between P-Synch and NCR's call tracking system, Remedy ARS.  When users perform a self-service password reset or when help desk analysts reset caller passwords, P-Synch automatically creates an appropriate Remedy ticket.  Tickets reflecting successful operations are closed, and are subsequently available for reporting.

"NCR's selection of P-Synch reaffirms M-Tech's leadership in the password management market," said Gideon Shoham, M-Tech's CEO. "More than 3.5 million users worldwide are using M-Tech's identity management solutions to more securely and efficiently manage user access to IT resources."

About NCR Corporation
NCR Corporation (NYSE: NCR) is a leading global technology company helping businesses build stronger relationships with their customers. NCR’s ATMs, retail systems, Teradata® data warehouses and IT services provide Relationship Technology™ solutions that maximize the value of customer interactions. Based in Dayton, Ohio, NCR (www.ncr.com) employs approximately 29,500 people worldwide.

About M-Tech Information Technology, Inc.
M-Tech is a leading provider of identity management solutions.  M-Tech’s solutions streamline both password and access management processes, giving organizations a quick ROI and improved security.  M-Tech’s product suite has a wide range of licensed users ranging from mid-sized companies to global enterprise installations with hundreds of thousands of users. M-Tech is the only identity management software vendor to consistently prove an ROI in three to six months.

Over 3.5 million users worldwide now use M-Tech’s identity management solutions.  Customers include Ford Motor Company, Washington Mutual, Sears Roebuck, Kimberly-Clark Corporation, Cadence Design Systems, Pfizer Inc., Bristol-Myers Squibb, MetLife, Maytag, Pitney Bowes, NiSource and more.  For more information on M-Tech and its products, please visit mtechIT.com or call 403.233.0740.

 

Editorial Contact:
Deanna Misana
M-Tech Information Technology
403.233.0740 ext. 277
deanna_misana@mtechIT.com