LOS ANGELES, Calif. – September 22, 2004 - : KnowledgeBase Solutions Inc. (Company
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"We're honored to be awarded the TMC Labs Innovation Award for KnowledgeBase.net, which combines the most relevant aspects of document and knowledge management with powerful search technology and customizable portals, and helps organizations unlock the power of their knowledge by offering a means to centrally store and easily access information," said Alex Kazerani CEO of KnowledgeBase Solutions.”
“KnowledgeBase.net is clearly deserving of leadership status in the knowledge management sector of the contact center industry. We’re proud to reward their hard work with a TMC Labs Innovation Award this year,” said TMC President Rich Tehrani.
According to Tom Keating, CTO and TMC Labs Editorial Director at TMC, “The Innovation Awards exemplify the best and the most unique products and services that this industry has to offer. KnowledgeBase Solutions has demonstrated a commitment to quality, and a commitment to the further development of the contact center industry through its KnowledgeBase.net. KnowledgeBase Solutions deserves this great honor, and I look forward to seeing other innovative solutions from them as they continue to contribute to the future of the contact center marketplace.”
About TMC
Since 1972, Technology Marketing Corporation (TMC) has produced industry-leading trade magazines and events focused on technology and telecommunications. TMC publishes two magazines: Customer Inter@ction Solutions and Internet Telephony , and the online publications, WifiTelephony.com, The VoIP Developer Channel, Planet PDA Magazine and BiometriTech Magazine. TMC is also the first publisher to test new products in its own on-site laboratories, TMC Labs, and provide factual and unbiased product reviews. TMC produces INTERNET TELEPHONY Conference & Expo, The VoIP Developer Conference™, Speech-World Conference, IP Contact Center Summit, WiMAXcon, and The Global Call Center Outsourcing Summit™. TMCnet.com publishes more than 25 topical online newsletters. For more information about TMC, visit its Web site at www.tmcnet.com.
About KnowledgeBase Solutions, Inc.
KnowledgeBase Solutions Inc. is a leading provider of hosted and on-site knowledge management applications that help unlock the power of a company's knowledge as a means to improve efficiency, competency and profitability. KnowledgeBase.net, the company's flagship product, is a feature-rich knowledge base application that provides the ideal environment for companies to quickly and cost-effectively create a company-wide knowledge base to store and index documents and accurately search answers to end-user questions. Deployed by companies around the world including AT&T Wireless, Canon, ChevronTexaco, DoubleClick, Honda, Sharp, United Healthcare, and the U.S. State Department among hundreds of others, KnowledgeBase.net is easy to use, costs a fraction of traditional Customer Support, Self-Service, and Knowledge Management applications and easily integrates with other CRM software. KnowledgeBase Solutions Inc. is a privately held company headquartered in Los Angeles, CA, USA.
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