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Island Data Corp. Speaks on Value of Listening to Customers on Live CRM Talk RadioWHAT: Island Data will be featured on CRM Talk Radio to discuss the importance and value of listening to customers. Island Data will illustrate how to solve problems with customer loyalty, customer attrition and satisfaction using real-time analytics. They will discuss how to increase sales, improve marketing campaigns, reduce customer attrition and identify product and market trends in today's marketplace. WHO: Norman Williams, Island Data president and CEO, and Guy Jones, Island Data vice president of marketing and founder, will be joined by CRM Talk Radio host, Tony Parinello, author of "Selling to VITO" and "Think and Sell Like a CEO". WHY: Companies today are looking for a complete picture of their customers' wants and needs. Unstructured customer feedback is a completely untapped resource that contains a significant amount of gold because it represents the customers' thoughts in their own words. WHEN: Friday, December 6th 8 - 9 a.m. PST Call in live during the show at 888.327.0061 WHERE: CRM Talk Radio Studio 6150 Lusk Blvd. #B-102 San Diego, CA 92121 <http://www.wsradio.com/crmradio/> CONTACT: For more information about Island Data, please contact Jennifer Culter at The Townsend Agency: 858.457.4888, ext. 156 or jculter@townsendagency.com. For more information about CRM Talk Radio, please contact Scott Davis at sdavis@mondosolutions.com. About Island Data: Founded in 1995, privately held Island Data Corp. is a real-time analytics software provider. Island Data's premier product, Insight RT(tm), which is based on the company's patent pending Concept Recognition(tm) technology, captures Web-based customer feedback and unstructured text from various sources, analyzes the content and intent of the feedback, and converts it into insights that can be acted upon in real-time. Island Data targets enterprise companies looking to increase sales, customer satisfaction and product quality through listening to their customers. Key clients include Adobe, Agilent, Canon U.S.A., Cox Communications, Forbes.com, NetGear, Proxim, RealNetworks and SONICblue Incorporated. For more information, please visit the company's Web site at www.islanddata.com <http://www.islanddata.com>. About CRM Talk Radio: CRM Talk Radio is the new global voice of customer relationship management available over the web. With guests ranging from the industry's leading voices, organizations that deploy CRM tools, to the developers of technology, this live and archived talk radio format creates an objective source for sales professionals and management to realize CRM success. Editorial Contact: Jennifer Culter The Townsend Agency 858.457.4888 ext.156 jculter@townsendagency.com top of page |
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