Beverly Enterprises, the Fort Smith, Arkansas based patient care organization that provides services for the elderly in over 32 states, has implemented Infra software for its
IT Services Support, Infra Corporation announced today.
Beverly’s VP of Technology Services, David Valcik, commented that he was impressed with the high level of support provided by Infra. Valcik confirmed the implementation
was achieved on schedule and in budget, and said it was refreshing it was to find a company that truly exhibits a partnership approach to providing solutions.
Beverly plans to leverage their investment in Infra by systematically rolling out the support software in phases to a number of departments. Beverly’s IT department partnered
with Infra Consulting for the installation, configuration, training and go-live rollout of the IT services support.
This first phase will be followed by the implementation of Beverly’s patient care hotline and other help desks.
ABOUT INFRA CORPORATION
Infra Corporation develops the infraEnterprise web-based software for automating IT service management processes - including incident, problem, change, configuration and
service level management - in corporations that require an enterprise wide solution.
infraEnterprise has been developed on a 100% Web architecture to provide ease of deployment across dispersed operations, flexibility in systems integration (including .NET
compatibility), and comprehensive customer portal self-help and knowledge base facilities.
Established in 1991, Infra Corporation has built a track record of implementation success across an international client base, with strengths in the technology, banking and
finance, government and manufacturing business sectors.
For more information see www.helpdesksys.com
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