Infra Corporation (Company
Profile, Past
Stories, Case
Studies) will be releasing a new version of its web based IT service management application, infraEnterprise, in early 2004. The release, version 7.03, will
deliver enhancements to the product's existing change management capabilities, to support businesses at the enterprise level who want to increase the flexibility of
implementing change to their business processes.
Advanced features in the new version include workflow stencil portability, a 'rule builder' for conditional branching, a change impact analyzer, and an enhanced set of API
transactions to support rapid integration.
In addition, improved graphical representation and charting of task dependencies is designed to further enhance the usability of the product at the enterprise level.
ABOUT INFRA CORPORATION
Established in 1991, Infra Corporation has built a track record of implementation success across an international client base, with strengths in the technology, banking and
finance, government and manufacturing business sectors.
ABOUT INFRAENTERPRISE
infraEnterprise is a web-based software application for automating IT service management processes - incident, problem, change, configuration and service level
management - in corporations that require an enterprise wide solution.
infraEnterprise has been developed on a 100% Web architecture to provide ease of deployment across dispersed operations, flexibility in systems integration (including .NET
compatibility), and comprehensive customer portal self-help and knowledge base facilities.
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