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Visual Meeting(VM) Now Available in Korean and Japanese
IMAGINE, an international company that develops communications software solutions that provide live customer interaction via the Web, announced today the release of Visual Meeting in Korean and Japanese languages.Imagine’s Visual Meeting is a high performance communications software solution that Web-enables contact centers with powerful interactive tools and an intelligent IP ACD. Visual Meeting provides advanced tools that increase agent productivity, boost sales, improve customer service, and as a result strengthen customer loyalty.
“IMAGINE continues to expand Visual Meeting with our latest language releases in Korean and Japanese. We have made a commitment to our partners and the industry to deliver global solutions to meet the demands of organizations with worldwide needs. We are eliminating language barriers and geographic boundaries that hinder a global organization in the pursuit of delivering a higher level of customer service and support,” said Muki Geller, President of IMAGINE.
In addition to Japanese and Korean, Visual Meeting is also available in English, Spanish and German languages.
About IMAGINE
IMAGINE is a privately held technology company that specializes in IP solutions for customer contact centers. IMAGINE’s Visual Meeting is a high performance communications software solution that Web-enables contact centers with powerful interactive tools and an intelligent IP ACD to provide real-time customer service and agent support. Visual Meeting provides advanced tools that increase agent productivity, boost sales, improve customer service, and as a result strengthen customer loyalty. Imagine Ltd. is a subsidiary of NISKO Group in Tel Aviv, Israel, where IMAGINE is headquartered. Imagine USA, headquartered in Atlanta, GA, is a subsidiary of Imagine Ltd. and is the North American Sales and Marketing headquarters. European sales offices are located in Tel Aviv, Frechen, Germany and Swindon, United Kingdom. North American sales offices are located in Atlanta, Chicago and Washington, D.C. Visual Meeting is the winner of “Most Innovative New Product” at CeBIT ‘99 in Hanover, Germany, the “CRM Excellence Award 2000” from the Technology Marketing Corporation (TMC), and the Editor’s Choice Award from Call Center Magazine and Call Center CRM Solutions Magazine.
Editorial Contact:
Joy Tu
Imagine USA
jtu@imagineusa.com
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