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iCommunicate Powers MindSurfALEXANDRIA, VA – December 15, 2000 – iCommunicate™ today announced that it will provide online support technology for MindSurf, the mobile computing infrastructure company for the grades K-12 educational market segment.The iCommunicate.NET™ web-based service suite will enable MindSurf to deliver essential and timely content to students, parents and instructors 24x7, facilitating greater interaction within educational communities. “MindSurf’s selection of iCommunicate to enhance the learning experience reflects our dedication to keeping schools fully connected and empowered,” said iCommunicate CEO Louis Ravenet. iCommunicate.NET is the first-to-market shared-access application that brings interactive assistance to users online via self-service/self-help knowledge base access, service request tracking, live chat, and two-way messaging. About MindSurf Launched in July 2000, MindSurf provides an affordable mobile computing infrastructure that seamlessly links students, teachers and parents. Headquartered in Baltimore, Maryland, MindSurf is a $70 million joint venture between Sylvan Learning Systems, Aether Systems and Critical Path. MindSurf is the only company to combine the experience, relationships and industry expertise required to create a viable collaboration solution for the grades K-12 educational market segment. For more information about MindSurf, please visit the web site www.mindsurf.net. About iCommunicate Since its launch in September 2000, iCommunicate.NET has been recognized with three industry awards for its rich feature set. iCommunicate.NET fosters intimate understanding of customers by utilizing a sophisticated knowledge base and detailed tracking of all communications, from service requests and phone conversations to email and online chat. iCommunicate’s personalized service and support solutions measurably increase revenue while easily integrating with an organization’s existing technology. iCommunicate is headquartered in Alexandria, Virginia, with offices in Colorado and Dublin, Ireland. For more information about iCommunicate, visit http://www.icommunicate.net or call +1.888.484.4401. iCommunicate, iCommunicate.NET, iCommunicate Mobile and the iCommunicate logo are registered trademarks of iCommunicate, LLC. The names of companies and products mentioned herein are the trademarks of their respective owners. © 2000/2001 iCommunicate, LLC. All Rights Reserved. Editorial Contact: Andrea Engleson or Laura Byrne iCommunicate 703.684.8212 x217 andrea.engleson@icommunicate.net top of page |
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