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iCommunicate Appoints Vice President of MarketingEngleson joins leading provider of online customer service technologyALEXANDRIA, VA – November 28, 2000 – iCommunicate™ announces the appointment of Andrea Engleson as Vice President of Marketing and Communications.Engleson has more than 15 years of experience in the public communications industry and will be responsible for implementing iCommunicate’s worldwide marketing efforts. She joins iCommunicate from Baltimore-based technology company Alpha Group, Inc., where she served as Public Relations Director for six years. Prior to her experience with Alpha, she was a Director of Communications and Public Relations for the United Way, managing marketing, media, and all public communications efforts. As part of iCommunicate’s executive management team, Engleson will be responsible for overseeing media relations and corporate marketing strategies for iCommunicate.NET, the first-to-market online customer service suite offered in shared access for the ASP environment. ”We believe Andrea's vision, years of marketing experience, and repeated successes in public communications will be key as iCommunicate expands its leadership in online customer service technology,” said Louis Ravenet, Chief Executive Officer of iCommunicate. About iCommunicate iCommunicate.NET fosters intimate understanding of customers by utilizing a sophisticated knowledge base and detailed tracking of all communications, from service requests and phone conversations to email and online chat. iCommunicate’s personalized service and support solutions measurably increase revenue while easily integrating with an organization’s existing technology. iCommunicate is headquartered in Alexandria, Virginia, with offices in Colorado and in Dublin, Ireland. For more information about iCommunicate, visit http://www.icommunicate.net or call 888.484.4401. iCommunicate and the iCommunicate logo are registered trademarks of iCommunicate, LLC. The names of companies and products mentioned herein are the trademarks of their respective owners. © 2000 iCommunicate, LLC. All Rights Reserved. Editorial Contact: Laura Byrne iCommunicate 703.684.8212 x217 laura.byrne@icommunicate.net top of page |
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