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iCommunicate.NET Unveiled
iCommunicate™ to Produce Customer Service Solutions Built on Microsoft.NET platform
Alexandria, VA, Aug. 25, 2000: iCommunicate™, the premiere customer service solution for the Internet, announced its new URL, www.icommunicate.net. The new .NET address reflects iCommunicate's alignment with the Microsoft®.NET initiative, and the use of the Microsoft Windows® Distributed interNet Applications (Windows DNA) architecture for creating, enabling, and managing scalable, integrated, Web-based solutions and services."Microsoft's .NET initiative sends a clear signal that it is time to get serious about the web," said Louis Ravenet, CEO of iCommunicate. "Our shift of name to iCommunicate.net positions us within the new web infrastructure."
iCommunicate's multi-channel support tools provide instant intimacy with website customers by offering online chat, a scaleable knowledge base, email management and case management. iCommunicate creates personalized customer solutions that measurably increase revenue and strengthen customer loyalty.
Windows DNA 2000 empowers companies to make constant, real-time changes to their business models as the world changes. DNA is a precursor to Microsoft's .NET initiative, which shifts the focus from individual websites or web-enabled devices, to networks of computers, devices and services that work together to deliver broader solutions.
iCommunicate is located in Alexandria, Virginia. More information on iCommunicate is available at www.iCommunicate.net, by contacting marketing@icommunicate.com, or by calling 703.684.8212.
Microsoft and MSN are either registered trademarks or trademarks of Microsoft Corp. in the United States and/or other countries. iCommunicate is a registered trademark of iCommunicate LLC. The names of companies and products mentioned herein are the trademarks of their respective owners.
Editorial Contact:
Andrea Engleson
iCommunicate
703.684.8212 x223
andrea@icommunicate.com
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