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Tata Consultancy Services Announced As Premier Sponsor of Help Desk Institute's "Support Outsourcing Strategies Summit: A Tour Of India"Colorado Springs, December 18, 2002 - Help Desk Institute (HDI), the world's largest association for help desk and support professionals, announced today that Support Outsourcing Strategies Summit: A Tour of India will be held April 26 - May 3, 2003. HDI is producing the event in partnership with Offshore Development Group (ODG). Tata Consultancy Services (TCS), a pioneer and market leader in providing offshore information technology (IT) development, maintenance, support, and business process outsourcing (BPO) services to Fortune 500 companies, will participate in the event as a premier sponsor.A select group of business executives, primarily from the United States, will travel to India for a week of presentations and tours of several sponsors' outsourcing centers, including at TCS center. While on the tour, executive attendees will receive specialized education on outsourcing to the India region and personalized consulting expertise from HDI's founder and CEO, Ron Muns, and ODG's founder and CEO, Paul Schmidt. As a premier sponsor of the first Support Outsourcing Strategies Summit, TCS will have the opportunity to showcase its Intelenet facility in Mahape, New Mumbai, India, as well as the company's products, services, and expertise to an exclusive group of foremost IT executives responsible for assessing and managing outsourcing services for their organizations. Mr. Arup Gupta, TCS president for North America said, "We're very pleased to be participating as a premier sponsor for HDI's Tour of India event. We recognize that this event presents a unique opportunity to provide executives with key information about outsourcing IT and BPO functions to the Indian market. Our participation in this HDI event signifies our longstanding dedication to providing high quality, offshore outsourcing services for IT support and maintenance, as well as BPO opportunities. We're confident that our sponsorship will provide executive attendees with high value information that will be paramount in their decision process to outsource to the Indian region." "A proven global leader in the outsourcing industry, TCS's participation as a premier sponsor in HDI's Tour of India event truly speaks to the caliber of this event and to the experience that attendees will receive," said Ron Muns. The Sourcing Interest Group estimates that the worldwide outsourcing market is $72 billion, and is projected to grow to $100 billion by 2005. The Outsourcing Research Council reports that the typical executive, including those doing business domestically or abroad, will soon be spending over one-third of his or her budget on outsourcing. The analyst community is citing outsourcing as an important trend and emerging business tool since it allows organizations to focus on core business competencies and outsource non-core processes, which results in effectiveness and cost efficiencies. To attend the Support Outsourcing Strategies Summit: A Tour of India, or for sponsorship information, please contact Carrie Higday, chigday@thinkhdi.com, (719) 268-0321, at Help Desk Institute, or Paul Schmidt, pauls@offshoredev.com, (303) 948-8445 (MST). About Help Desk Institute Help Desk Institute (HDI) is the world's largest industry association for help desk and support professionals. HDI's mission is to lead and promote help desk and support professionals by empowering its members through access to timely and valuable industry information, encouraging member collaboration, and establishing open standards, globally recognized certification and training programs. In addition to membership, certification, and training, HDI produces the highest-rated industry event, the HDI Annual Conference and Expo, for help desk and support professionals. HDI is member-focused and remains vendor-neutral in its efforts to facilitate open, independent networking and information sharing within the association network. Membership exceeds 7,500 with members from every continent worldwide. To become a member, or to obtain further information on HDI programs, please visit the HDI website at www.ThinkHDI.com. About Offshore Development Group Offshore Development Group (ODG) is a consulting and marketing services firm focused on helping buyers and providers of offshore resources more effectively achieve success. Through specialized practices designed to support buyers and providers, ODG brings a perspective and insight that aligns concerns and issues encountered in the offshore marketplace. ODG provides buyers consulting services designed to help user organizations realize the full benefit of offshore outsourcing. Services range from offshore consultation and strategic planning through the development of sophisticated RFP's and ongoing execution support. For more information, please visit www.offshoredev.com. About TCS TCS (Tata Consultancy Services), a division of Tata Sons Limited, is Asia's largest global software solutions and consulting services enterprise. With over 20,000 professionals working in more than 100 branches in 31 countries and 5 continents, the company has over 1000 global clients including 6 of the US Fortune 10 companies. Its clients include companies such as AIG, Boeing, Citibank, Dell Computer Corporation, General Electric, Hewlett-Packard, Kellogg's, Lucent Technologies and Nike among others. Tata Consultancy Services has 15 Global Development Centers assessed at SEI-CMM Level 5 -- the highest number in the world. TCS has established the Tata Research Development and Design Center (TRDDC) in Pune, Maharashtra dedicated to software research and development and the only one of its kind in Asia. The company's Web site can be found at http://www.tcs.com and its U.S. Web site at www.tcs-america.com. Editorial Contact: Jen McClure Albrycht McClure & Partners 510-796-1475 jenm@albrycht-mcclure.com top of page |
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