COLORADO SPRINGS, Colo. - Oct. 12, 2004 - HDI (Company
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Studies), the world's largest membership association for IT service and support professionals and the premier certification body for the industry, today announced that it is now offering project management training as part of the HDI University training events. This latest course offering, "Introduction to Project Management," which will debut at the HDI University being held December
6 - 10 in Orlando, Fla., has been made possible through an agreement with Looking Glass Development, a Project Management Institute (PMI)-approved Registered Education Provider. Project management skills are increasingly important in IT service and support organizations, and provide immediate benefits in managing customer expectations and better evaluating ROI, for example.
"In a world where seven out of 10 projects fail to meet expectations, project management skills have become more important than ever. As support organizations become more strategic, HDI has decided that offering project management training to our members and customers is critical," said Judy Benda, executive director of HDI training and certification.
"As a long-time PMI-approved provider, Looking Glass Development has been dedicated to offering standards-based training to our customers in order to improve business processes in organizations around the U.S.,"
said Martin VanDerSchouw, president and CEO of Looking Glass and president of the Mile Hi Chapter of the Project Management Institute.
"With project management skills becoming more important to the support industry, we are excited to work with HDI to provide this training at its December event."
Attendees of the course will benefit from Looking Glass' training in project management skills. PMI stands as a global leader in the development of standards for the practice of project management. Its premiere standards document, A Guide to the Project Management Body of Knowledge (PMBOKR Guide), is recognized throughout the world as a standard for managing projects in today's marketplace. The PMBOKR Guide is approved as an American National Standard (ANS) by the American National Standards Institute (ANSI) and the American Institute of Electrical Engineers (IEEE).
"Introduction to Project Management" will be offered at the next HDI University event, December 6 -10, 2004 in Orlando, Fla. Participants will learn a basic foundation of professional project management and how to apply it in the rapidly changing world of IT. More information about this professional education event can be found at HDI's website at:
http://www.thinkhdi.com/certification/.
About HDI
HDI is the world's largest membership association for IT service and support professionals and the premier certification body for the industry. Founded in 1989, HDI's mission is to lead and promote the IT service and support industry by empowering its members through access to timely and valuable industry information, including reports and publications; encouraging member collaboration through events and online forums; and establishing internationally recognized, standards-based industry certification and training programs. In addition to membership, certification, and training, HDI produces the highest-rated industry event, the HDI Annual Conference and Expo, for service and technical support professionals. HDI is member-focused, and remains vendor-neutral in its efforts to facilitate open, independent networking and information sharing within the association network. HDI has more than 7,500 members worldwide, (including 90% of the Fortune 500), and more than 50 active U.S.
chapters. For more information, visit http://www.thinkhdi.com.
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