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MEDIA ALERT: Help Desk Institute Presents “Playing to Win! Discovering the Power of Team Dynamics,” Seminar Series Featuring Kirk WeislerWHAT: “Playing to Win” is a one-day workshop produced by Help Desk Institute (HDI) that focuses on helping participants to build better teams. Participants will learn to work more productively as team members, solve problems more efficiently and effectively, overcome negative thinking habits, watch, listen and implement skillfully and strategically, respond to change easily, take risks successfully and with passion, break down barriers that prevent effective communication and stifle relationships, and ultimately, create great teams. WHO: Kirk Weisler is widely recognized as Chief Morale Officer (CMO) of the support industry. A veteran of the customer service management industry, Kirk has worked to develop and implement a revolutionary strategy, philosophy and approach to the call center world. Kirk is widely sought-after to share his insightful stories and foundational philosophy of culture- and team-building with customer service and support center organizations around the country. In addition to his role as professional speaker and trainer, Kirk is currently helping to build a wilderness treatment and training facility for at-risk youth. His unique and diverse background as part of Outward Bound's professional development team, as a former US Army Ranger, and as an experiential team trainer make him a dynamic, outside-the-box motivator, trainer, and an inspiring and entertaining presenter. WHEN & WHERE: Dates and Locations: October 7 - Philadelphia, PA October 9 - Washington, DC October 11 - Atlanta, GA October 21 - Boston, MA October 23 - Cleveland, OH October 24 - Chicago, IL November 4 - Dallas, TX November 6 - San Diego, CA November 7 - San Francisco, CA Online registration is available at www.thinkhdi.com or call 800-248-5667. ABOUT HELP DESK INSTITUTE: About Help Desk Institute Help Desk Institute (HDI) is the world's largest industry association for help desk and support professionals. HDI's mission is to lead and promote help desk and support professionals by empowering its members through access to timely and valuable industry information, encouraging member collaboration, and establishing open standards, globally recognized certification and training programs. In addition to membership, certification, and training, HDI produces the highest-rated industry event, the HDI Annual Conference and Expo, for help desk and support professionals. HDI is member-focused and remains vendor-neutral in its efforts to facilitate open, independent networking and information sharing within the association network. Membership exceeds 7,500 with members from every continent worldwide. To become a member, or to obtain further information on HDI programs, please visit the HDI web site at www.ThinkHDI.com. Editorial Contact: Jen McClure Albrycht McClure & Partners 510-796-1475 jenm@albrycht-mcclure.com top of page |
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