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Great Plains Delivers Front Office Solution

Sales and Marketing Series Available for Great Plains Siebel Front Office

Fargo, ND, November 8, 1999 - Great Plains (Nasdaq: GPSI) announced today the availability of the Sales and Marketing Series of Great Plains Siebel Front Office, a comprehensive solution that fully integrates front and back office operations, enabling midmarket companies to increase their customer satisfaction as well as business efficiency. The Sales and Marketing Series, developed by the market leaders in back office and front office applications, Great Plains and Siebel Systems, automates all sales, marketing, service and electronic business processes across the enterprise. It complements Great Plains' existing front office solution, the Field Service Series, for field dispatching and internal repair facility management.

The Sales and Marketing Series of Great Plains Siebel Front Office is highly customizable, easy to use, rapidly deployable and fully integrates with the Great Plains eEnterprise back office solution. It streamlines the entire sales process with such features as comprehensive opportunity and account management, robust pipeline and forecasting analysis, fast quoting, complete sales libraries and product catalogs, sophisticated product configuration, powerful territory management and patented mobile synchronization technology.

"Customers can now go to a single source for a complete, tightly integrated front and back office solution," said Don Nelson, vice president and general manager of front office, Great Plains. "The Sales and Marketing Series enables more effective targeted sales, marketing and service. It ultimately improves customer service, loyalty and profitability, giving customers the advantage they need to compete successfully in an ever-changing business world."

Availability and Pricing
The Sales and Marketing Series of Great Plains Siebel Front Office, available exclusively from authorized Great Plains front office partners, is available immediately in Australia, Canada, the United Kingdom and the United States. Pricing begins at $800 per named user. The Sales and Marketing Series, with its respective customization tools, is the first component of the Great Plains Siebel Front Office Solution. Forthcoming components include Customer Service and Call Center.

About Great Plains
Great Plains (Nasdaq: GPSI) is a global provider of enterprise business solutions for the midmarket. Great Plains offers e-business applications for financials, distribution, enterprise reporting, project accounting, electronic commerce, human resource management, manufacturing, sales and marketing management, and customer service and support. Great Plains' solutions are sold and implemented by a unique worldwide network of independent partner organizations that share the company's commitment to lasting customer relationships. Named three times to the "Top 100 Companies to Work for in America" list, Great Plains has more than 1,100 team members worldwide. More information about Great Plains can be found at www.greatplains.com.

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All products mentioned in this release are registered trademarks or trademarks of their respective holders.
 
Editorial Contact:
Teresa Enderson
Great Plains

tenderso@GreatPlains.com
 
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