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ZAMBA SOLUTIONS SELECTED FOR CONSULTING SERVICES BY MICROSOFT GREAT PLAINSMINNEAPOLIS & SAN JOSE, Calif. - August 20, 2001 - ZAMBA Solutions (Nasdaq: ZMBA), a leading customer relationship management (CRM) consulting and systems integration company for Global 2000 organizations, today announced that it was selected by Microsoft Great Plains Business Solutions to provide Siebel Systems consulting services. Microsoft Great Plains is a leading provider of business applications that help small and midmarket companies become more agile in today's interconnected economy. ZAMBA is assisting Microsoft Great Plains by providing Siebel Systems development services to help configure Web access to sales information. Microsoft Great Plains is currently utilizing Siebel Enterprise to disperse leads, and with this functionality will provide its value-added resellers an additional option for accessing their lead information via the Web. This new access option, powered by Siebel's eChannel product, provides Microsoft Great Plains channel partners the ability to manage their opportunity, activity, account and contact information on-line. This solution will empower channel partners by providing a secure, flexible, easy-to-use tool that increases efficiency and effectiveness during the sales process. "ZAMBA has been flexible in collaborating with us to meet our outsource development needs," said Jane Fisher, CRM strategy lead at Microsoft Great Plains. "The development of this access option will greatly enhance our channel partners' anytime, anywhere access to lead information." "Many companies today are facing the challenge of managing increasingly complex and dispersed customer touchpoints, and channel partners are one of the most important of these touchpoints," said Doug Holden, president and CEO at ZAMBA. "We are helping Microsoft Great Plains to meet this challenge by providing consulting services to assist in its initiative." About ZAMBA Solutions ZAMBA Solutions is a leading customer relationship management (CRM) consulting and systems integration company for Global 2000 organizations. One of the largest companies focused exclusively on CRM services, ZAMBA helps clients better anticipate, understand and respond to the needs of their current and potential customers through integrated, multi-channel solutions. Based on the Company's CRM expertise and experience, ZAMBA has created an end-to-end blueprint of industry-leading solutions addressing each aspect of CRM, including CRM strategy, analytics and marketing, contact center, content and commerce, field sales, field service and enterprise integration. The company has offices in Boston, Colorado Springs, Denver, Minneapolis, San Jose and India. For more information, contact ZAMBA at www.ZAMBAsolutions.com or (800) 677-9783. Certain statements in this press release are "forward-looking statements" within the meaning of the Private Securities Litigation Reform Act of 1995 and involve known and unknown risks, uncertainties and other factors that may cause our actual results, performance or achievements to be materially different from the results, performance or achievements expressed or implied by the forward looking statements. Factors that impact such forward looking statements include, among others, the growth rate of the marketplace for customer-centric solutions, our ability to develop skills in implementing customer-centric solutions, the ability of our partners to maintain competitive products, the impact of competition and pricing pressures from actual and potential competitors with greater financial resources, our ability to obtain large-scale consulting services agreements, client decision-making processes, changes in expectations regarding the information technology industry, our ability to hire and retain competent employees, possible changes in collections of accounts receivable, changes in general economic conditions and interest rates, and other factors identified in our filings with the Securities and Exchange Commission. "ZAMBA Solutions" is a trade name under which Zamba Corporation conducts operations. All trademarks, trade names and service marks referenced herein belong to their respective companies. Editorial Contact: Kate Kuchera Great Plains 701-281-6881 kkuchera@greatplains.com top of page |
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