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FRONTRANGE ANNOUNCES GOLDMINE® BUSINESS CONTACT MANAGER

Establishes New Business Contact Management Market with Outlook and the QuickBooks 2002 Products


Colorado Springs, Colo., (December 10, 2001) - FrontRange Solutions Inc., an
international market leader in customer relationship management (CRM) and
customer service and support software that delivers rapid results, today
announced the release of GoldMine® Business Contact Manager, a new business
contact management solution for organizations that have outgrown basic
contact and task management.  GoldMine Business Contact Manager builds upon
the award-winning, team-based GoldMine® 5.5 and offers significant
enhancements, including enhanced data integration with Microsoft® Outlook
98/2000/2002 and Intuit's® QuickBooks® Pro 2002 and QuickBooks Premier 2002,
to facilitate effective and consistent customer interaction and sales force
automation functionality within historically underserved small and mid-sized
organizations.

By integrating more closely with Outlook, GoldMine Business Contact Manager
will enable users to send, accept, decline or reschedule meetings with
attendees via the iCalendar (iCal) standard.  In addition to allowing
companies with mixed calendar solutions for their internal users/employees
to work more efficiently by integrating their meeting schedules, the new
iCAL meeting request also enables every GoldMine user to work more closely
and effectively with their global contacts and customers  for more effective
meeting management.

GoldMine PLUS Accounting for the QuickBooks 2002 products will enable the
sharing of data between front-and back-office customer records in either
program - delivering a solution for the mainstream businesses.  With this
data sharing solution (which is sold separately), all employees in contact
with customers will have critical customer transaction information at their
fingertips-streamlining quoting, reducing incidence of credit problems,
mitigating inventory problems and eliminating redundant data entry-
maximizing the opportunity for customer acquisition and retention.

"GoldMine Business Contact Manager provides the critical first-step elements
for businesses that are ready to move to the next level in contact
management," said Ric Miles, executive vice president of worldwide
operations for FrontRange.  "With the data integration to Outlook and the
QuickBooks 2002 products, it offers the same contact interaction benefits of
Customer Relationship Management (CRM) automation available to larger
corporations at a fraction of the cost and time necessary to get the entire
team up and running."

Additional features of GoldMine Business Contact Manager include the
following:
·New Look and Feel - the updated user interface, including re-designed
toolbar icons, customizable work area background settings, and onscreen
indicators, makes GoldMine Business Contact Manager easier for users to
learn commands and to navigate throughout the product.

·One-button Synchronization - the highly requested ability to simplify
synchronization for remote users, by eliminating the options and settings
available under the Synchronization Wizard, now makes it effortless for any
GoldMine Business Contact Manager user to stay up to date on key contact and
calendar information (requires GoldSync®).


·Friendly Installer - the completely re-designed Wizard now walks users
through the process of installation asking a series of logical questions
about how they want to use GoldMine Business Contact Manager using friendly,
"non-technical" terms.


·Undocked Sites Installer - the ability for administrators to simply and
quickly set up, configure, and install process is now available with
GoldSync version 5.7, automating the task of deploying multiple undocked
sites for remote users.

"In our business, customer care is our number one priority, and GoldMine
Business Contact Manager will enable us to do just that-spend more time on
customer interaction," said Chad Wright, chief technology officer, Barrett &
Simmons executive search firm.  "The software does all the work,
centralizing information and facilitating communication across the
organization, enabling our sales teams to perform at optimal efficiency."

"With the release of GoldMine Business Contact Manager coupled with the
QuickBooks 2002 products and Outlook, FrontRange Solutions has succeeded in
bridging the gap between traditional personal contact managers and complex
CRM solutions," said Mike Jude, Senior Analyst, Enterprise Management
Associates.  "This team-based approach in collaborative contact management
is just what the small to medium sized business needs to excel in today's
market."

Availability and Pricing
The new GoldMine Business Contact Manager is available now and can be
purchased through authorized FrontRange Solutions Partners.  Also available
to customers who purchase GoldMine Business Contact Manager is a new Upgrade
Protection Program that includes an upgrade to the next version of GoldMine
Business Contact Manager.  GoldMine PLUS Accounting for use with QuickBooks
Pro 2002 and Premier 2002 will be available in the first quarter of 2002, at
an additional charge.

For additional information on FrontRange partners or the new Upgrade
Protection Program, go to www.frontrange.com, or contact the FrontRange
sales department at 800.776.7889.

About FrontRange Solutions Inc.
FrontRange Solutions Inc. develops software and solutions that allow
organizations to deliver extraordinary customer relationships and service.
An international market leader in customer-centric software for more than 11
years, the company is headquartered in Colorado Springs, Colorado, with
offices in Los Angeles, United Kingdom, France, Germany, Italy, South
Africa, Australia and Singapore.
Solutions include: industry-leading GoldMine® software family for customer
relationship management (CRM), fully integrated contact management and sales
force automation; and the award-winning HEAT® software line for world-class
customer service and support. FrontRange drives business decisions for
profitability in market-leading companies such as Shell Oil, Coca-Cola,
Chevron, Prudential Securities, Lucent, Electricite de France, The Weather
Channel, Mack Trucks, Turner News Network, and Salomon Smith Barney.
Industry awards for FrontRange include Software Magazine's "Hot 500," Call
Center Magazine Product of Year, Entrepreneur Magazine's Best Software,
Users Choice Awards, and PC Magazine "Editors' Choice." for five years in a
row.
For more information about FrontRange Solutions Inc., call 800.776.7889 or
visit www.frontrange.com.

Note: "GoldMine, HEAT, and other FrontRange products and brands are
registered trademarks or trademarks of FrontRange Solutions Inc. in the U.S.
and/or other countries. Intuit, the Intuit logo, Quicken, QuickBooks,
QuickBooks Pro, QuickBooks Premier, TurboTax, ProSeries and Lacerte, among
others, are registered trademarks and/or registered service marks of Intuit
Inc. in the United States and other countries.  Other products and brands
are registered trademarks or trademarks of their respective
owners/companies."



Editorial Contact:
Lynne Dolan
FrontRange Solutions Inc.
719.532.7537
lynne.dolan@frontrange.com
 
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