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FRONTRANGE ANNOUNCES APPOINTMENT OF NEW CEO PATRICK BULTEMA

Software Industry Veteran to Drive Growth for Leading CRM Company


Colorado Springs, Colo., (November 19, 2001) - FrontRange Solutions Inc., an
international market leader in customer relationship management (CRM) and
customer service and support software, today announced the appointment of
software industry veteran Patrick Bultema as CEO and president. Bultema will
succeed Dana Buys, who remains chairman of the board of FrontRange Solutions
Inc. and CEO of Ixchange Ltd.  Bultema will also join the board of Ixchange.

"We have now attained the objectives of my tenure as CEO at FrontRange - to
build a strong executive team and complete the merger of Bendata and
GoldMine into one globally competitive software company," said Buys. "We
have come a long way in the past 18 months, and I have brought on Patrick
Bultema to catapult the company into the next stage - to be the dominant
player in the mainstream CRM market."

Added Buys, "We were looking for a top-flight businessman with strong U.S.
industry ties, excellent leadership and team building qualities, as well as
the scalability required for the company's growth. FrontRange is extremely
fortunate in securing the services and commitment of Bultema. We have worked
with him for some time and are confident that he will lead the company to a
profitable future."

Buys expects to complete the official handover to Bultema by the end of
December 2001, and will remain in the U.S. until the end of June 2002 to
assist with the transition before returning to South Africa.

The announcement has been well received in industry circles. According to
Tom Kippola, co-author of the best-seller, The Gorilla Game, and managing
director of the Chasm Group, "FrontRange occupies a unique position in the
large market below the enterprise CRM space. I believe that Patrick Bultema
brings the ideal set of complementary skills and experience to the company.
Patrick understands the CRM market very well, has the industry and capital
market connections required, and is a team builder and leader. I am sure
that he will play a major role in helping FrontRange realize its vision and
unlock the company's true value."

"I applaud the choice of the new CEO, Patrick Bultema," said solutions
partner Kimberly Cromwell, president and founder of Cromwell and Associates,
Inc. "Mr. Bultema is not a newcomer to FrontRange. He has been working on
the sidelines demonstrating a real commitment to FrontRange customers and
partners. With his industry knowledge and expertise, his leadership will
certainly have an immediate positive impact on the company."

Bultema is a 15-year software industry veteran with a successful track
record in high tech support and customer relationship management industries.
He was chairman and general manager of the Help Desk Institute until 1996,
and has spent the past several years serving on many software company
boards, in addition to consulting to venture capital firms and high tech
companies such as Arch Ventures, Deuxo Software, Digital, Folio Corporation,
Fujitsu, Hewlett Packard, Intel, Knowlix, Logitech, NEC, Par3
Communications, Peregrine Systems, SAP, ServiceOne, Service Management
International, Softbank Services Group, Software Support Inc., Sprout Group,
Stream, Sykes, Timberline Ventures and Ziff Davis.  He is also a well-known
author and sought-after speaker.  Bultema holds a bachelor's degree from
California State University and a master's degree from Princeton University.

According to Bultema, "FrontRange Solutions is already a leader in the
mid-market front office automation space with its two strong brands,
GoldMine and HEAT.  However, this market segment is at the beginning of the
market penetration cycle and FrontRange doesn't have a level of visibility
commensurate with its actual market impact.  While stealth might be a
desirable attribute for fighter airplanes, it isn't for software companies."

"Over the next few years, FrontRange will be the clear leader in
transforming how small and medium sized enterprises manage customer
relationships around the world. I'm thrilled to be part of realizing this
vision," he added.

About FrontRange Solutions
FrontRange Solutions develops software and solutions that allow
organizations to deliver extraordinary customer relationships and service.
An international market leader in customer-centric software for more than 11
years, the company is headquartered in Colorado Springs, Colorado, with
offices in the United Kingdom, France, Germany, Italy, South Africa,
Australia and Singapore.

Solutions include: the industry-leading GoldMineÒ software family for
customer relationship management (CRM), team-based contact management and
sales force automation; and the award-winning HEATÒ software line for
world-class customer service and support.

FrontRange drives business decisions for profitability in market-leading
companies such as Shell Oil, Coca-Cola, Chevron, Prudential Securities,
Electricite de France, Mack Truck, Turner News Network, and Smith Barney.
Industry awards for FrontRange include Software Magazine's "Hot 500," Call
Center Magazine Product of Year, Entrepreneur Magazine's Best Software,
Users Choice Awards, and PC Magazine "Editors' Choice."

For more information about FrontRange Solutions Inc., call 800.776.7889 or
visit www.frontrange.com.

Note: "GoldMine, HEAT, and other FrontRange products and brands are
registered trademarks or trademarks of FrontRange Solutions Inc. in the U.S.
and/or other countries. Other products and brands are registered trademarks
or trademarks of their respective owners/companies."



Editorial Contact:
Lynne Dolan
FrontRange Solutions Inc.
719.532.7537
lynne.dolan@frontrange.com
 
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