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CRM USERS VOTE FRONTRANGE SOLUTIONS INC.'S PRODUCTS WINNERS IN THEIR CLASS FOR SECOND STRAIGHT YEARHEAT® and GoldMine® FrontOffice 2000™ Voted Gold in Second Annual Users Choice AwardsCOLORADO SPRINGS, Colo. - Oct. 24, 2000 - FrontRange Solutions Inc.'s flagship products HEAT® and GoldMine® FrontOffice 2000™ were named Gold Users Choice Award winners in The Second Annual Users Choice Awards sponsored by Customer Support Management and RealMarket Research. FrontRange Solutions Inc. was the only organization among more than 160 nominees to win two awards in this prestigious competition that honors the most effective CRM products and services. HEAT ranked at the top of the Help Desk and Service Desk Software-MidMarket category, while GoldMine FrontOffice 2000 was named leader in the category for outstanding implementation and integration services. FrontOffice 2000 seamlessly unites GoldMine® and HEAT software to create a complete CRM package specifically targeted to small and medium-sized organizations. The Users Choice Awards is the only awards program in which customer relationship management (CRM) products are judged by the end-user. More than 160 products were judged in 34 categories, with 14 Gold Award winners and four Best in Class. “The people who use these products every day named FrontRange Solutions as the gold standard, showing that FrontRange truly delivers an elegant product with exceptional functionality,” Barry Trailer, acting president, GoldMine Division of FrontRange Solutions Inc., said. “This award firmly establishes FrontRange Solutions as the leader in providing end-to-end CRM solutions for the small to medium-sized organization market.” FrontRange Solutions' HEAT and GoldMine software met tough criteria, including ease of use, ease of installation and return on investment - crucial determinants to success in the CRM industry. The illustrious Gold awards are given to products that score top in their categories against at least three broadly supported competitors. Winners were ultimately chosen according to users' level of satisfaction with the product and the impact it had on their ability to interact with customers. “These awards reflect the opinions of our valued customers and how well our products actually work for them, making this achievement all the more significant,” Edwin Gear, president, HEAT Division of FrontRange Solutions Inc., said. “FrontRange Solutions prides itself in providing a full range of services to help organizations manage the complete customer lifecycle.” Extending its philosophy to offer total customer relationship management, FrontRange Solutions recently acquired Maestro Commerce to provide small to medium-sized organizations with a comprehensive e-business package. About FrontRange Solutions Inc. (formerly GoldMine Software Corp.) Founded in 1989 and headquartered in Colorado Springs, Colo., FrontRange Solutions is a leading provider of customer relationship management, internal service and support and e-business solutions that allow small to medium-sized organizations to compete with enterprise-sized corporations. The company sells its products and services through a direct sales force, value-added resellers and other distribution partners. For more information on FrontRange Solutions' CRM products, contact the FrontRange GoldMine Division at (800) 654-3526, FAX (310) 454-4848. For more information on FrontRange Solutions' HEAT® family of products, contact the FrontRange HEAT Division at (800) 776-7889, FAX (719) 536-0620 or visit http://www.frontrange.com . For more information on FrontRange Solutions' Maestro Commerce Division please call (630) 455-6300, FAX (630) 455-6370 or visit http://www.frontrange.com Note: “GoldMine, GoldSync, HEAT, Maestro Commerce and other FrontRange products and brands are registered trademarks or trademarks of FrontRange Solutions Inc. in the U.S. and/or other countries. Other products and brands are registered trademarks or trademarks of their respective owners/companies.” Editorial Contact: Lynne Dolan HEAT Division FrontRange Solutions Inc. 719.532.7537 lynne.dolan@frontrange.com top of page |
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