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FrontRange Solutions Releases GoldMine® 7.0 Corporate Edition (email this article)

Latest version of FrontRange award-winning software delivers broader integration with external systems, enhanced workflow tools and higher performance

CRM Headline News

DUBLIN, CA (November 15, 2005) GoldMine® 7.0 Corporate Edition - the latest version of FrontRange Solutions® (Company Profile, Past Stories, Case Studies) award-winning customer relationship management (CRM) software - delivers broader integration with external systems, enhanced workflow tools and higher performance to help small- to medium-size enterprise (SME) users raise the personal productivity of their sales and marketing teams and, therefore, increase their organization's profitability.

GoldMine 7.0 was released for general availability late last month and is being distributed through FrontRange Solutions Partners worldwide for upgrades and new installations.

"This latest release of GoldMine makes one of the world's best CRM software even better," said Kevin J. Smith, Vice President of Products for FrontRange Solutions. "GoldMine 7.0's broader integration, enhanced workflow and higher performance continue our tradition of delivering enterprise-class functionality at a low total cost of ownership for small- to medium-size businesses."

"No other CRM product offers the robust functionality of GoldMine at its price point," said Bob Ritter, President of First Direct, a top FrontRange Partner whose organization beta tested the software. "We expect upgrading to version 7.0 will increase the productivity and collaboration of our sales & marketing teams, which in turn will help us increase the company's profitability. Our investments in GoldMine always yield high returns."

GoldMine 7.0 provides more integration capabilities that enable viewing external sources of data, "plug-ins" for existing enterprise systems and tight integrations to other powerful FrontRange Solutions products. The latest version also offers more workflow tools that simplify and accelerate common tasks related to contact records, such as scheduling appointments and activities. In addition, release 7.0 features a new database architecture that provides greater stability and faster processing for remote users, which has become a critical performance factor for today's increasingly mobile and distributed workforce.

New benefits and features of GoldMine 7.0 include:
" Broader Integration with External Systems such as other databases, back-office systems, web sites, and the FrontRange IP Contact Center.
" Enhanced Workflow Tools for increased productivity without sacrificed ease of use.
" Higher Performance from the new Active X Data Object architecture, a state-of-the-art technology that empowers remote users.

The new version of GoldMine follows many accolades collected in 2005.

In September, CRM Magazine recognized GoldMine as a market leader in two categories in its 2005 CRM Leader Awards: GoldMine won honors in the "Small Business Suite CRM" category for its broad range of CRM functions and immense customer following; editors also recognized GoldMine in the "Sales Force Automation" category, highlighting its ability to integrate with other business systems. Earlier in the year, CMP Media's VARBusiness selected GoldMine as a Midmarket "Product of the Year," Customer Interaction Solutions® magazine named GoldMine a winner of its CRM Excellence Award for 2005 and ISM Inc., Customer Relationship Management (CRM) strategic advisors, named GoldMine as a recipient of their Top 15 CRM (Small & Medium Business) Software Award for 2005 for the third consecutive year.

About FrontRange Solutions
FrontRange Solutions develops award-winning software and solutions used by more than 130,000 companies and over 1.2 million users worldwide to manage a wide variety of business relationships and provide exceptional service. FrontRange product families, designed specifically for small-to-medium-enterprise (SME) and distributed enterprise organizations include: GoldMine® for Customer Relationship Management (CRM); IT Service Management with HEAT® and ITIL® standards-based modules for complete service management; Communication Management including IP Contact Center for reduced telephony costs and increased agent productivity, streamlined customer service and communications; and Infrastructure Management, which provides the ability to optimize the full lifecycle of a company's assets. Customers representing 44 percent of the Fortune 100 and 76 percent of the FTSE 100, include Coca-Cola, Shell Oil, Prudential Securities, Électricité de France, Mack Trucks, Campbell Soup, Avaya, Bechtel Corp, Bank of America, and Turner News Network. For more information, call (800) 776-7889 or visit www.frontrange.com.
 

Editorial Contact:
Victoria Rios
FrontRange Solutions
719.532.7348
victoria.rios@frontrange.com