FrontRange Solutions® Partner Program Continues Building Momentum (email this article)

DUBLIN, CA (October 31, 2005) After posting overall 45 percent license revenue growth in the last year to reinforce its market leadership, FrontRange Solutions (Company Profile, Past Stories, Case Studies) — the maker of the award-winning GoldMine® and HEAT® software products – is preparing to share these compelling successes with global members of its World Wide Partner Program. At FrontRange Focus 2005, the FrontRange Global Partner Conference (www.frontrangefocus.com), new strategic partnerships, stronger partner propositions, and expanded product offerings comprise the agenda for the conference. FrontRange executives, product teams, partners and customers will come together and discuss the FrontRange product roadmap. Customers will be able to engage one on one with executives and product teams, participate in all open sessions, view case studies and participate in best practice product-specific sessions.

Conference keynote speakers include Gene Kranz , the leader of the "Tiger Team" of Flight Directors that brought the Apollo 13 spaceship safely back to Earth on April 17, 1970; Yankee Group Analyst Sheryl Kingstone, who will review 2005 Marketing and Sales Effectiveness Data and discuss a framework for assessing current CRM initiatives; and, Dan Neel, Senior Editor for Computer Reseller News, who will highlight the plans of successful resellers and solution providers in the IT service management and CRM markets.

FrontRange executives attribute much of the company’s recent success to a greater commitment to the company’s sales channel. During Fiscal 2005, the World Wide Partner Program added more than 50 new resellers while increasing license revenues from productive partners about 15 percent, according to FrontRange executives managing the program. As a means of continuing this momentum, FrontRange expanded company leadership for the channel, naming Jim O’Gara as Vice President, Worldwide Channels and Business Development.

“Our relationship with our partners is one in which we continually raise the bar for each other. Part of our commitment is to develop our flagship GoldMine and HEAT products into new, modular comprehensive solutions and to selectively recruit strategic FrontRange Partners,” said O’Gara. “With our market-leading solutions, we are continually developing relationships with channel partners who are also leaders in their markets.”

Building on its continued solutions portfolio expansion, FrontRange recently captured Gold Certified status in the Microsoft Partner Program with a competency in ISV/Software Solutions. The Microsoft ISV/Software Solutions Competency recognizes the skill and focus FrontRange brings to a particular solution set, and differentiates its offerings – a value to FrontRange Solution Providers and resellers. FrontRange and Microsoft are engaged in aggressive marketing campaigns, including road shows and joint telemarketing, to drive awareness of the FrontRange IT Service Management product and the Microsoft® .NET application it is built on.

Prominent new FrontRange partners include Software House International (www.shi.com), ESI (www.esi.net), iGOV (www.igov.com) and UK based Elyzium (www.elyzium.co.uk). Elyzium, a specialist systems integrator and IBM Premier Business Partner, will sell and support FrontRange modular ITSM suite of products throughout Europe’s growing and distributed enterprise businesses as part of its goal to extend availability of ITSM.

Probal Sil, Business Development Director for Elyzium commented: “The agreement provides a valuable extra dimension to our enterprise management capability, by directly addressing service issues companies face around incident, problem and change management.”

New partners such as these reselling ITSM and other solutions are attracted to FrontRange by its successful market share and 45 percent license growth year over year, as well as its industry leading products built on .NET and ITIL® best practices and strong partner program offerings.

FrontRange also introduced its inaugural Gold Standard Business Solution Awards, which recognizes innovative ways in which partners apply current versions of FrontRange GoldMine technology to solve real business challenges for customers. Winners received professional promotion of their achievement, including a case study, press announcement and a FrontRange hosted and promoted national online seminar.

FrontRange Focus 2005 takes place November 6-9 at the Omni Hotel in San Diego, CA. For more information on the event, visit www.frontrangefocus.com.

About FrontRange Solutions
FrontRange Solutions develops award-winning software and solutions used by more than 130,000 companies and over 1.2 million users worldwide to manage a wide variety of business relationships and provide exceptional service. FrontRange product families, designed specifically for small-to-medium-enterprise (SME) and distributed enterprise organizations include: GoldMine® for business relationship management, team-based contact management and sales force automation solutions; IT Service Management with HEAT® and ITIL® standards-based modules for complete service management; Communication Management including IP Contact Center for reduced telephony costs and increased agent productivity, streamlined customer service and communications; and Infrastructure Management, which provides the ability to optimize the full lifecycle of a company’s assets. Customers representing 44 percent of the Fortune 100 and 76 percent of the FTSE 100, include Coca-Cola, Shell Oil, Prudential Securities, Électricité de France, Mack Trucks, Campbell Soup, Avaya, Bechtel Corp, Bank of America, and Turner News Network. For more information, call (800) 776-7889 or visit www.frontrange.com.