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Expertcity to Host Live Online Demonstration for UK-Based CompaniesDesktopStreaming™ UK Webinar to take place November 13, 2001SANTA BARBARA, CA October 30, 2001 – Expertcity, Inc., the leading provider of Web-based remote-access and customer-support services, today announced that the company plans to host a free, live online Webinar for UK-based companies at 15:00 on Tuesday, November 13. The 30-minute Webinar will demonstrate the features and benefits of the award-winning DesktopStreaming technology. Guests who would like to sign up for the online demonstration can do so at http://www.desktopstreaming.com/UKWebinarThe live Webinar will demonstrate the many remote-assistance features and uses of DesktopStreaming, including: · ChatLink™, which enables the support representative and customer to communicate in real time via a chat window and escalate to ScreenViewing or ScreenSharing. · Web Page Push, which enables the support representative to send a Web page to the customer’s browser. · Whiteboard, which allows the support representative to draw, highlight and type on the customer’s screen. · ScreenViewing, which enables the support representative to see the customer’s screen and use Whiteboard. · ScreenSharing, which allows the support representative to view the customer’s screen and share mouse and keyboard control. · File Transfer, which allows 2-way document and application exchange while in session. · 2-Way ScreenSharing, which enables the support representative to show the customer his/her screen. · 2-Way ScreenViewing, which enables the support representative to show his/her screen to the customer while sharing mouse and keyboard control. · A complete back-end Management Center for administration and reporting. About Expertcity, Inc. Expertcity, Inc. is the leading provider of Web-based remote-access and customer-support technologies. Its award-winning screen-sharing technology enables users to view and control a remote computer via the Web, enabling enterprise-critical functions such as internal and external Web-based technical support, online sales and customer service and remote access. The privately held company is headquartered in Santa Barbara, California. Expertcity.com, Expertcity, DesktopStreaming.com, DesktopStreaming, ChatLink, GoToMyPC.com and GoToMyPC are trademarks of Expertcity, Inc. Other product and company names may be trademarks, registered trademarks or service marks of their respective owners. Editorial Contact: Shannon Kelley Expertcity.com 805-690-6448 shannon@expertcity.com top of page |
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