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HIGHER EDUCATION FOCUSES ON REAL-TIME COMMUNICATION SERVICES FOR REMOTE ACCESS AND IT/HELP DESK SUPPORTCutting-Edge GoToMyPC™ and DesktopStreaming™ Presented at Educause 2002 in Atlanta, Oct 1-4.SANTA BARBARA, Calif., October 1, 2002 –Expertcity, Inc., the leading provider of Web-based communication services, will present and demonstrate next-generation technologies for remote-access, collaboration and library reference desk support at Educause 2002 on October 2, at 3:50 in room B304.Live demonstrations will take place at exhibit # 707.Dr. Klaus Schauser, founder and CTO of Expertcity, and Khawer Masood, senior analyst at George Washington University, will discuss the reasons why faculty and IT support staff are using GoToMyPC and DesktopStreaming to gain secure remote access to their network applications from any Internet-connected PC in the world. “For teaching, traveling and working from home, I needed secure remote access to the distributed university environment,” states Schauser. “I wanted a technology that used the Internet as a communication platform so location would not matter. However existing solutions did not allow me to collaborate with my students in real-time from remote locations without serious compromises. In response, two of my doctoral students and I developed a solution that enables secure remote access to the host PC from any Web-based PC in the world. This technology is used in both GoToMyPC and DesktopStreaming communication services,” adds Schauser. At George Washington University, Khawer Masood reports that DesktopStreaming is saving his IT team significant time and resources. “We use DesktopStreaming to provide remote support to all our PCs. Requiring no preinstalled software on the client PC, we were saved from installing software on more than 10,000 computers. To engage in a session, our clients, including students, professors and administrators, simply submit a Web form through a portal, and within a few seconds, we are able to assist them as if we were standing right next to them,” says Masood. GoToMyPC and DesktopStreaming are hosted application services that enable secure browser-based access to any Internet-connected Windows PC, providing real-time remote access and communication. In use on campus, at government agencies and Fortune 500 companies around the world, GoToMyPC and DesktopStreaming use the Internet for remote access, collaboration and customer support. For more information, please visit: www.expertcity.com. GoToMyPC and DesktopStreaming are used by professors and staff at many leading higher education institutions, including: Baylor College of Medicine, Bucknell University, Centenary College, Chemeketa Community College, City College of Birmingham, George Washington University, McGill University, Metropolitan Community College of Nebraska, Ohio State University, Rio Salado College, Ryerson Polytechnic University, St. Joseph’s University, Stanford University, University of Las Vegas, The University of North Carolina at Chapel Hill, University of Maryland, University of Montreal Library, University of Notre Dame Library, University of Tennessee, University of Texas Dallas, University of Wyoming, Virginia Tech and West Virginia University. About Expertcity, Inc. Expertcity, Inc. is the leading provider of Web-based remote-access and customer-support technologies. The company's award-winning screen-sharing technology enables users to securely view and control a remote computer. Expertcity offers two products: DesktopStreaming, an application service that allows enterprises to remotely assist their users with technical support, and GoToMyPC, a remote-access solution that enables individual users and enterprises to access and work on their PCs from any Internet location. Expertcity is certified by the TruSecure SiteSecure service, the industry-recognized security assurance and certification program that addresses all aspects of information security. Expertcity services more than 1,000 corporate clients, including Cox Communications, Cisco Systems, Siemens, Sun Microsystems, Best Software, Colgate-Palmolive, Intuit, Autodesk, Cablevision, EarthLink and Microsoft Great Plains Business Solutions. Founded in 1997, Expertcity is financially backed by Sun Microsystems, CNET, Bertelsmann Ventures and SoundView Ventures. The company is privately held with headquarters in Santa Barbara, California. Editorial Contact: Heidi Wieland Expertcity.com 805-690-6481 heidiw@expertcity.com top of page |
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