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Community Foundation Silicon Valley Selects Everdream For Desktop Management NeedsFoundation Outsources Desktop Management to Significantly Decrease IT Administrative Costs and Achieve a Rapid Return on InvestmentFremont, CA—November 5, 2001—Everdream™ Corporation, a leading provider of managed desktop services, today announced that Community Foundation Silicon Valley has selected Everdream Direct for their desktop management needs. Everdream Direct provides a wide range of Information Technology services on CFSV’s existing Dell hardware platform, including 24/7 live help desk, application management, virus detection and prevention, secure backup, and asset and network management.Community Foundation Silicon Valley recognized the need for a strong partnership with an established service provider that could provide the correct combination of skills, capabilities, innovation and experience to meet its growing IT challenges. Everdream was selected for its innovative approach to service delivery, ability to provide proactive remote support, and understanding the issues that drive information technology. As a result, Community Foundation Silicon Valley will significantly decrease IT administrative costs and achieve a rapid return on investment. Unlike some competitive alternatives, Everdream Direct allows Community Foundation Silicon Valley to capture the benefits of Everdream’s Managed Desktop Services on their existing desktop infrastructure. Peter Hero, president of Community Foundation Silicon Valley said, "We looked at several vendors and Everdream provided the best proven solution that met our needs for managing our desktop infrastructure. Everdream's ease of use, comprehensive and advanced support for Windows technologies, flexible self-healing properties and promise to own any and all IT problems until resolution, were key in our decision making process." A key feature of the contract is Everdream’s innovative approach to proactive desktop support. The Everdream Solutions Center, using advanced remote diagnostic and management services, can view an individual desktop computer anywhere on the organization’s network, and either fix a technical problem or show the user how to work through a specific application task. In addition to managing its information services, Everdream will also work in partnership with Community Foundation Silicon Valley to help develop and implement an IT strategy that meets future business requirements. "As a non-profit organization, we are continually faced with addressing and updating our IT needs, while streamlining administrative costs," continued Hero. "With tools like Everdream’s Asset Inventory tracking capabilities, we will be able to track software and hardware configurations. With this information, we can ensure compliance with our software license agreements and accurately track the history of hardware assets as they migrate between our users. In fact, with the improved service that we have already experienced, I would feel remiss in not recommending Everdream to others." "Community Foundation Silicon Valley is the first in a rapidly growing number of businesses that are taking advantage of Everdream’s award winning service without needing to replace existing IT assets,” said Gary Griffiths, President and CEO of Everdream. About Everdream Everdream is a leading provider of managed desktop services. Everdream’s unique approach to managed desktop services combines a 24/7 team of trained “solutions analysts” with a proprietary backend management system, providing a suite of embedded services including asset management, process management, application and hardware management, secure data backup, virus protection, procurement, and image management – all delivered seamlessly to the end user and the IT manager via our patented, integrated services delivery infrastructure. With facilities in Fremont, California and Charlotte, North Carolina, Everdream serves customers nationwide. Everdream has received several notable IT industry awards, including PC Magazine’s “Editors’ Choice Award” for Packaged Solutions; UPSIDE Magazine’s 6th Annual Hot 100 Award; Smart Partner’s “Smart 100 Businesses for 2001”, and many others. For more information, visit the Everdream website at www.everdream.com, or call 1-888-663-6649. "Everdream" is a trademark of Everdream Corporation. All other trademarks or product names are the property of their respective owners and are hereby recognized as such. About Community Foundation Silicon Valley Community Foundation Silicon Valley, founded in 1954, works to build a stronger community through strategic philanthropy. It is one of the fastest growing foundations in the nation, with assets exceeding $550 million and awarding grants of $50 million annually. The Foundation promotes philanthropy, provides charitable giving expertise to individuals and corporations, and makes grants to local nonprofit organizations and schools. More information is available at the Foundation's website at www.cfsv.org. Editorial Contact: Vicki L. Boatman Everdream Corporation 510-818-5680 vboatman@everdreamcorp.com top of page |
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