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Everdream Control Center Empowers IT Providers to Manage AssetsWeb-based management console centralizes management and control of vital desktop infrastructure informationFremont, CA—October 09, 2001—Everdream™ Corporation, a leading provider of Managed Desktop Services, today announced the Everdream Control Center (ECC), a groundbreaking, comprehensive web-based management console that enables Everdream’s growing base of enterprise customers to manage and control their desktop infrastructure. By centralizing the management and control functions of IT infrastructures, and providing a central repository for desktop information, customers are better able to control costs, more efficiently track IT assets, and to dynamically understand the metrics of desktop service parameters. “With the Everdream Control Center, we are helping to alleviate some of the chaos in the lives of the IT director,” noted Gary Griffiths, President and CEO of Everdream. “Unlike competing enterprise software tools that cost hundreds-of-thousands of dollars, and often are complex and inflexible, the Everdream Control Center is entirely web-based, and a standard feature of Everdream’s comprehensive Managed Desktop Services suite.” The ECC is the IT manager’s view into Everdream’s patented IT Services Platform – the integration of Everdream’s single point-of-contact Help Desk, system tools, and operational services. Using these tools and services, the IT manager gains greater knowledge of their company’s IT infrastructure. Everdream works with customers to develop custom solutions that meet specific business needs and manage the entire life cycle of an asset – from assessment and planning to refresh and disposal. With the ECC’s search and reporting features, IT managers gain greater control over their desktop environment. The ECC is built on an open standards-based architecture that allows Everdream to pool customer assets and service data. This innovative console gives IT managers access to a broad set of information including hardware configurations, installed software, and desktop locations. Additionally, managers can view current status of assets in the field, administer access rights to users, manage service requests, and obtain up-to-date reports and general account information, resulting in proactive IT decisions and improved resolution rates. About Everdream Everdream is a leading provider of managed desktop services. Everdream’s unique approach to managed desktop services combines a 24/7 team of trained “solutions analysts” with a proprietary backend management system, providing a suite of imbedded services including asset management, process management, application and hardware management, secure data backup, virus protection, procurement, and image management – all delivered seamlessly to the end user and the IT manager via our patented, integrated services delivery infrastructure. With facilities in Fremont, California and Charlotte, North Carolina, Everdream serves customers nationwide. Everdream has received several notable IT industry awards, including PC Magazine’s “Editors’ Choice Award” for Packaged Solutions; UPSIDE Magazine’s 6th Annual Hot 100 Award; Smart Partner’s “Smart 100 Businesses for 2001”, and many others. For more information, visit the Everdream website at www.everdream.com, or call 1-888-663-6649. "Everdream" is a trademark of Everdream Corporation. All other trademarks or product names are the property of their respective owners and are hereby recognized as such. Editorial Contact: Vicki L. Boatman Everdream Corporation 510-818-5680 vboatman@everdreamcorp.com top of page |
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