|
Press Release |
|||
|
E.piphany Announces Immediate Availability of Analytical and Operational CRM Via Palm HandheldsE.piphany E.5(TM) Optimized for Palm Handhelds, Adding Another Wireless Touchpoint Through Which Companies Can Gain a Single View of Each CustomerSAN MATEO, Calif., Oct. 17 -- In continued support for E.piphany E.5 for Wireless, E.piphany, Inc. (Nasdaq: EPNY - news) the leading provider of intelligent customer interaction software, today announced that it has extended access to the full E.piphany E.5(TM) system to Palm(TM) handheld computers. E.piphany is committed to helping companies realize the full benefits of customer relationship management by enabling access to valuable business insight through the use of wirelessly enabled Palm handhelds. Available immediately for Palm VII series handhelds with Palm.Net® service, E.piphany E.5 brings additional touchpoints by which companies can leverage a single view of each and every customer.``Handheld computers are an increasingly important customer touchpoint, delivering critical business information throughout the enterprise and enabling more convenient interactions with consumers and partners,'' said Christy Wyatt, director of strategic alliance and market development for Palm, Inc. ``We're pleased E.piphany is delivering a compelling handheld solution for business and consumers.'' ``Through the use of wirelessly enabled Palm handhelds, E.piphany E.5 gives executives, managers, marketers and customers access to real time up-to-the-minute information,'' said Todd Rowe, VP of business development at E.piphany. ``Being the CRM vendor to bring a blended analytical and operational CRM solution to address the wireless world further solidifies our thought leadership in CRM and will benefit our customers and partners by enabling real-time access to critical business information and services.'' Announced in September 2000, E.piphany E.5 for Wireless includes: E.piphany Wireless Dashboard delivering remote access to business insight; E.piphany Real-Time Personalization for Wireless for real-time self-learning offer selection; E.piphany Campaign Management for Wireless to execute sophisticated campaigns; and E.piphany Wireless Service Portal enabling self-service for customers. E.piphany clients will receive the right to use E.piphany's wireless interfaces as part of the user and server licenses that they purchase with the E.piphany E.5 system. E.piphany E.5 for Palm VII series handhelds or Palm V series handhelds with a modem is available immediately. There is no incremental pricing for E.piphany's added support of the wireless channel. About E.piphany E.piphany is the leading provider of intelligent customer interaction software for the Customer Economy. By providing an integrated suite of software solutions, E.piphany E.5 blends web-based analytic and operational CRM to unify all inbound and outbound marketing, sales and service customer interactions. E.piphany E.5 enables a single, enterprise-wide view of each customer to help global businesses better understand and proactively serve customers in real time. With worldwide headquarters in San Mateo, California, E.piphany has regional operations and offices throughout the U.S., Europe and Asia Pacific. NOTE: E.piphany, E.5, and the E.piphany logo are trademarks of E.piphany, Inc. Palm.Net is a registered trademark and Palm is a trademark of Palm, Inc. or its subsidiaries. All other trademarks are the property of their respective owners. Editorial Contact: Kim Stocks E.piphany, Inc. 650-356-5863 kim.stocks@epiphany.com top of page |
|||