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E.piphany Expands Integration and Reseller Agreement With HP to Extend Presence in Global MarketsCHICAGO, Aug. 23, HP World Conference & Expo -- E.piphany, Inc. (Nasdaq: EPNY) today announced that it has expanded its existing reseller and integration agreement with Hewlett-Packard Company to include a broad spectrum of vertical markets. The two companies have established their presence in North America and Europe and are now extending their reach into regions including Asia Pacific and Latin America within verticals such as Financial Services, Travel & Leisure, E-commerce, Manufacturing and High-Technology.``E.piphany is focused on leveraging strong business relationships that deliver intelligent CRM in global, high-growth markets,'' said Jeff Pulver, executive vice president of marketing and business development at E.piphany. ``We've experienced tremendous momentum working with HP to address the need for a customer intelligence platform that helps leading companies drive insight into marketing, sales and service. The result is a single enterprise-wide view of each customer, enabling insight and personalized action across all points of interaction -- from the Internet to the contact center and beyond.'' ``We are pleased to be able to offer our combined breadth of CRM services, hardware and software to more customers around the world,'' said Rick Bartlett, worldwide CRM solutions manager, HP Consulting. ``Ultimately we are able to help customers drive intelligence throughout their customer-facing applications, resulting in increased business effectiveness and a more customer-centric organization.'' Many companies have benefited from E.piphany's relationship with HP including, Borders, LB-BW (Landesbank Baden-Wuerttemberg) and the U.S. operations of DHL Worldwide Express. ``DHL's customer service center must be up and running around the clock to continue our excellence in customer service,'' said Randy Clark, senior vice president of Customer Relations for the U.S. operations of DHL Worldwide Express. ``E.piphany's contact center technology running on HP servers has enriched our customers' experiences and has also greatly benefited our business effectiveness.'' The two companies are running performance tests of E.piphany E.5 running on HP Superdome and N-class servers. By re-creating enterprise environments and pre-testing joint solutions, the companies plan to recommend the software and hardware configurations needed to handle specific customer requirements. Additionally, HP MC/Serviceguard is validated and certified as being compatible with E.piphany E.5, helping ensure high availability and scalability of E.piphany software running on HP hardware. Customers are invited to see and test E.piphany solutions at HP Solution Centers around the globe. About E.piphany E.piphany is a leading provider of next-generation customer relationship management software for the Customer Economy. By providing an integrated suite of software solutions, the E.piphany E.5(TM) solution blends web-based analytic and operational CRM to unify all inbound and outbound marketing, sales and service customer interactions. E.piphany E.5 enables a single, enterprise-wide view of each customer to help global businesses better understand and proactively serve customers in real time. With worldwide headquarters in San Mateo, California, E.piphany has regional operations and offices throughout the U.S., Europe and Asia Pacific. NOTE: E.piphany and the E.piphany logo are trademarks of E.piphany, Inc. All other trademarks are the property of their respective owners. Editorial Contact: Kim Stocks E.piphany, Inc. 650-356-5863 kim.stocks@epiphany.com top of page |
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