eOn Communications Partners with Amtech Marketing to Offer Consulting Services  (email this article)

eOn Communications Corporation™ (Company Profile, Past Stories, Case Studies), a leading provider of unified voice, e-mail and Web-based communications systems, today announced a partnership with Amtech Marketing where Amtech will serve as eOn’s delivery channel for an entire portfolio of consulting service solutions designed specifically for the contact center market.
 
The strategic alliance with Amtech will provide eOn clients and prospects a broad array of new consultative services including call center benchmarking, performance assessment services, technology assessments, new call center implementation services, skills training for agents, supervisors and managers, management recruiting services, and disaster recovery planning.
 
Amtech is a leader in call center consulting with clients worldwide. Through a formal Alliance of over 40 call center experts and companies, Amtech is able to provide nearly every resource needed to design, build, operate, fine-tune, expand, outsource or consolidate the call center functions for a business. As an addition to the offerings of eOn’s professional services group, Amtech’s consulting, training and management recruiting services are intended to further enable clients to maximize the full value of every eOn installation through services that will help them improve business processes, enhance employee skills and improve overall performance.
 
“This relationship with Amtech Marketing provides eOn with broad scale access to the contact center consulting community,” said David S. Lee, eOn's president and chief executive officer. “Given Amtech’s shared vision of business integrity and quality assurance, our clients will receive premier consultative solutions that are results-oriented and highly cost effective when compared to most competitive practices.”
 
Amy May, Managing Partner of Amtech Marketing stated, “Over the past 16 years, we’ve helped clients reduce turnover by as much as 30 points per year and reduce their operations costs by as much as several million dollars annually while enhancing the performance of their call centers. This new relationship with eOn will allow us to provide similar value to eOn clients in conjunction with the sale and implementation of eOn’s proven and comprehensive call center solutions.”
 
Lee concluded, “In light of the diverse customer base we serve, we will continue to pursue innovative approaches to broaden the value added services we provide to our clients. Our Strategic Alliance with Amtech clearly extends eOn’s depth and reach in the contact center industry and positions our company to more quickly pursue emerging market opportunities.”
 
About eOn Communications
eOn Communications Corporation™ (NASDAQ: EONC) is a leading provider of unified voice, e-mail and Web-based communications systems and software for customer contact centers and general business applications. eOn helps enterprises communicate more effectively with customers, convert inquiries into sales, and increase customer satisfaction and loyalty. To find out more information about eOn Communications and its solutions, visit the World Wide Web at www.eoncommunications.com or call 800-955-5321.
 
About Amtech Marketing
In business since 1987, Amtech Marketing (www.amtechmarketing.com) provides consulting, training and management recruiting services that help call center clients enhance the people, processes and technology of their operations. Amtech’s client list includes Fortune 50 companies, international conglomerates and progressive start-ups.
 
Note:
This press release may contain forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. These forward-looking statements involve risks and uncertainties, including technical and competitive factors, which could cause the Company’s results and the timing of certain events to differ materially from those discussed in the forward-looking statements. Such risks are detailed in eOn Communications Corporation’s most recent Form 10-K filing with the Securities and Exchange Commission.
 
eOn Communications Corporation, the mark eOn, and eQueue are trademarks of eOn Communications Corporation.
 
All other trademarks mentioned in this document are the property of their respective owners.