Envision Ranked One of the Fastest-Growing Technology Companies in North America for the Second Consecutive Year on Deloitte Technology Fast 500 (email this article)

SEATTLE--(BUSINESS WIRE)--Oct. 30, 2003--Envision Telephony (Company Profile, Past Stories, Case Studies), Inc., a leading developer of contact center solutions, today announced that it ranked number 310 on the 2003 Deloitte Technology Fast 500, a ranking of the 500 fastest-growing technology companies in North America. Rankings are based on average percentage revenue growth over five years, from 1998-2002. Envision grew 911 percent during this period.

Envision's CEO, Rodney Kuhn, credits the company's emphasis on partnering with customers and dedication to providing the most complete agent development solutions with the company's 911 percent revenue growth over the past five years. He said, "We are extremely proud of this milestone, which reflects our strong commitment to helping our customers achieve success through developing contact center agents who deliver superior customer service."

"Growing the top line enough to make the Deloitte Technology Fast 500 is especially meaningful during tough economic times for the technology sector," said Mark A. Evans, national managing partner of Deloitte's Technology, Media & Telecommunications Group. "We congratulate Envision on becoming one of the 500 fastest-growing technology companies in North America."

In addition to ranking on the Deloitte Technology Fast 500, Envision ranked 17 on the Washington State Technology Fast 50, which is a ranking of the 50 fastest-growing technology firms in Washington State.

Fast 500 Selection and Qualifications
The Fast 500 list is compiled from Deloitte's 20 regional North American Fast 50 programs, nominations submitted directly to the Fast 500, and public company database research. To qualify for the Fast 500, entrants must have had 1998 operating revenues of at least $50,000 USD and $75,000 CD for the United States and Canada, respectively; and 2002 operating revenues must be at least $1 million USD or CD. Deloitte researchers examined financial statements to validate operating revenues.

Entrants must also be public or private companies headquartered in North America and must be a "technology company," defined as a company that owns proprietary technology that contributes to a significant portion of the company's operating revenues; or devotes a significant proportion of revenues to the research and development of technology. Using other companies' technology in a unique way does not qualify.

About Envision
Envision Telephony, Inc. is a leading provider of contact center software solutions that empower businesses to maximize every contact with their customers. Since its founding in 1994, Envision has focused on improving the effectiveness and performance of contact center agents to create measurable value for the enterprise. The company's scalable products are used by some of the world's most customer-focused companies in a variety of industries, including finance, utilities, telecommunications, software and insurance. Envision introduced the first agent desktop interface for direct delivery of information, training and coaching in 1998. Industry analysts have since recognized the company's leadership for its overall impact on improving the quality of customer interactions. Envision has offices in Seattle, Atlanta, Toronto and Amsterdam. For more information on contact center solutions, companies can call 206-621-9384, ext. 500, or visit the Web site at www.envisioninc.com.

Envision(TM) Performance Suite, Envision(TM) Workforce Management, Envision(TM) Quality Monitoring, Envision(TM) eLearning and Envision(TM) Logging, and the Envision logo are trademarks of Envision Telephony, Inc. All other trademarks belong to their respective owners.