Envision Attains Inc. 500 Ranking for Third Consecutive Year(email this article)

(Company Profile, Past Stories, Case Studies) Envision Telephony, Inc., a leading developer of contact center solutions, today announced it has been named for the third year in a row as one of America's entrepreneurial leaders and fastest growing, privately held companies by Inc. magazine. Envision ranks 182 out of the 500 companies selected nationwide. The Inc. 500 special issue will appear on newsstands October 14 and will be on display until January 2004.

Envision's listing signifies the continued momentum of its award-winning Click2Coach(R) coaching solution, achieving 911 percent growth in sales from 1998 to 2002. With an expanded product line -- Envision(TM) Workforce Management, Envision(TM) Quality Monitoring, Envision(TM) eLearning and Envision(TM) Logging -- Envision continues to develop the tools needed to provide for the ultimate success of the enterprise through the people who make every customer contact count -- the contact center agents.

"We are very proud to be included in this year's Inc. 500 ranking," stated Rodney Kuhn, founder and CEO of Envision Telephony. "Our continued success is because of the hard work and dedication of our entire team. Teamwork, determination, perseverance and a strong commitment to helping our customers exceed their goals are the driving forces behind our leading solutions and excellence."

The companies that made this list have thrived through continued stagnation in the economy, posting an average five-year sales growth of 1,312 percent. With aggregate revenue of $14.4 billion, Inc. 500 companies are a formidable market force. And while the United States shed 1.5 million jobs in 2002, Inc. 500 companies -- half of which were launched with less than $20,000 -- provided employment for 67,973 people.

"The entrepreneurs you'll find on the Inc. 500 have the type of attitude we need to get this economy moving again," said Inc. editor-in-chief John Koten. "For them, a tough market is not an excuse for poor performance, but an opportunity to innovate and rise above the competition."

About the Inc. 500
Started in 1982, the Inc. 500 ranks the nation's leading entrepreneurial firms according to sales growth over the previous five years.

To be eligible for this year's Inc. 500, companies had to be independent and privately held through their fiscal year 2001, have at least $200,000 in sales in the base year of 1997 and their 2001 sales had to have exceeded 2000 sales. Holding companies, regulated banks and utilities are not eligible. Inc. verifies all information using tax forms and financial statements from certified public accountants and by conducing interviews with company officials.

About Inc. Magazine
Inc., the only business magazine dedicated exclusively to owners and managers of fast-growing private companies, delivers real solutions for today's innovative company builders. It provides hands-on tools and market-tested strategies for managing people, finances, sales, marketing and technology. Inc. is the premier publication that focuses on small-to-medium size businesses, which are responsible for more than half the nation's gross domestic product and 75 percent of its new jobs. And Inc. looks beyond work to address the entrepreneurial lifestyle. Inc., a Gruner + Jahr USA publication, inspires and informs, with cutting edge coverage that reflects readers' energy, brashness and imagination.

About Envision
Envision Telephony, Inc. is a leading provider of contact center software solutions that empower businesses to maximize every contact with their customers. Since its founding in 1994, Envision has focused on improving the effectiveness and performance of contact center agents to create measurable value for the enterprise. The company's scalable products are used by some of the world's most customer-focused companies in a variety of industries, including finance, utilities, telecommunications, software and insurance. Envision introduced the first agent desktop interface for direct delivery of information, training and coaching in 1998. Industry analysts have since recognized the company's leadership for its overall impact on improving the quality of customer interactions. Envision has offices in Seattle, Atlanta, Toronto and Amsterdam. For more information on contact center solutions, companies can call 206-621-9384, ext.500, or visit the Web site at www.envisioninc.com.

Click2Coach(R) is a registered trademark of Envision Telephony, Inc. Envision(TM) Performance Suite, Envision(TM) Workforce Management, Envision(TM) Quality Monitoring, Envision(TM) eLearning and Envision(TM) Logging, and the Envision logo are trademarks of Envision Telephony, Inc. All other trademarks belong to their respective owners.