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divine Extends Secure, Real-Time Business Collaboration To Portals, PDAs And a Company's Entire Business Community

New Version of divine MindAlign Promotes Faster, More Informed Decision- Making, More Responsive Customer Service and Improved Partner Relationships


CHICAGO, Sept. 30 /PRNewswire-FirstCall/ -- divine, inc., (Nasdaq: DVIN - News), a leading provider of solutions for the extended enterprise, today announced the availability of the latest version of divine MindAlign(TM), a solution providing a real-time, persistent channel for business communication. In addition to adding new features and functionality, this new version runs seamlessly within leading portal platforms and enables companies to extend secure real-time collaboration to their entire business community. As a result, divine MindAlign enables dynamic collaboration across the enterprise and with customers and key business partners, resulting in faster, more informed decision-making, more responsive customer service, and improved partner and vendor relationships.

"Business users are demanding instant messaging as a critical tool for business collaboration, but, in the absence of an enterprise-wide solution, these users are adopting consumer-grade applications that don't provide the security or functionality companies require. Meanwhile, most enterprise applications on the market don't support ongoing team-based collaboration that's critical to the success of enterprise initiatives," said Joe Forgione, executive vice president, divine Software Services. "divine MindAlign was created seven years ago to mimic the way business teams work by bringing together individuals in persistent, dedicated channels for departments, projects or work teams. As a result, MindAlign promotes the dynamic collaboration that makes businesses more efficient and effective, while preserving the intellectual capital contained in these ongoing conversations among employees, customers and business partners."

divine MindAlign enables instant one-to-one communication, but expands upon the instant messaging paradigm by enabling group collaboration though its unique channels- based technology that allows users to quickly create new persistent channels to support ongoing discussions around projects or topics. The security and authentication features, coupled with the robust functionality that has been developed over the course of the past seven years, make divine MindAlign a leader over consumer and other enterprise-class instant messaging applications. The latest version extends this functionality beyond the desktop to mobile devices and the Internet, and to key external users. Its new multi-domain capabilities enable companies to instantly collaborate with external users, such as business partners, vendors and customers, while controlling the access to internal channels and ensuring proper authentication of users. Through the new Web Client, customers can embed the divine MindAlign HTML interface directly into existing portals or provide access via a PDA. As part of the divine Portal Drivers(TM) solution program, divine has created portlets that allow users to access MindAlign from within the leading portal platforms, making it easier for companies to deploy collaboration across their extended enterprise.

"Enterprises need a core channel through which they can quickly and effectively communicate and collaborate with internal and external stakeholders," said Larry Hawes, senior advisor, Delphi Group. "To deliver real benefits to organizations, collaboration tools must provide security, enhanced presence, message persistence and failover, contact archiving and multichannel reach, and support existing business processes and IT systems."

divine MindAlign provides the features and functionality critical for real-time enterprise collaboration, including:

Presence awareness, providing an at-a-glance snapshot of who is online, offline, or away from their desk as well as the ability for users to create customized messages about their whereabouts.
Rich content and data sharing, enabling users to post documents, live URLs, and alerts.
Content filtering that alerts users when someone is communicating about a topic that is important to them. Users can create filters based on keyword criteria such as project names, client names, or specific events.
Instant message history, a persistent display of the most recent messages within a channel to provide users with instant context when they log in.
BackChat search tool that lets users search archived content by date, time, key word, channel or user, enabling corporate memory to be stored and easily retrieved.
Security and authentication that can be used with existing corporate authorities.
Structured Input and Output Panels, providing a means for structured information to be captured or presented within MindAlign's chat windows. Data can be submitted to existing CRM or ERP system or retrieved from such a system to be displayed within a MindAlign channel.
SEC/NASD Compliance. In line with requirements set forth by the SEC and NASD that identify instant message traffic as communications with the public that must be monitored and archived, divine MindAlign's ability to store all content that can be offloaded to appropriate "write once, read many" (WORM) devices gives financial institutions a powerful communications medium with tools to satisfy their compliance needs.
For more information about divine MindAlign, call 866.999.3846 or visit divine's Web site, www.divine.com .

About divine, inc.

divine, inc., (Nasdaq: DVIN - News) is focused on extended enterprise solutions. Through professional services, software services and managed services, divine extends business systems beyond the edge of the enterprise throughout the entire value chain, including suppliers, partners and customers. divine offers single-point accountability for end-to-end solutions that enhance profitability through increased revenue, productivity, and customer loyalty. The company provides expertise in collaboration, interaction, and knowledge solutions that enlighten, empower and extend enterprise systems.

Founded in 1999, divine focuses on Global 5000 and high-growth middle market firms, government agencies, and educational institutions, and currently serves over 20,000 customers. For more information, visit the company's Web site at www.divine.com .

divine is a trademark of divine, inc. All other trademarks, trade names and service marks referenced herein are the properties of their respective companies.






 
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