Press Release


Company Profile
Company Web Site

divine Combines Best-in-Class Content Management, Collaboration and Search Solutions to Support Richer, More Intelligent Interactions With Customers, Partners and Employees

Extended Enterprise Company Offers What No Other Content Management Or Collaboration Vendor Can -- An End-to-End Solution for Streamlining the Entire Content Lifecycle from A Single Vendor

CHICAGO, Sept. 26 /PRNewswire-FirstCall/ -- divine, inc. (Nasdaq: DVIN - News ), a leading provider of solutions for the extended enterprise, today introduced the industry's first solution for automating the entire content lifecycle. Combining its best-in-class enterprise content management, collaboration and search technologies, divine's integrated approach to managing the content lifecycle enables dynamic and timely collaboration not only as content is developed, approved, and published to extended enterprise systems, but also when ideas are generated and refined and, ultimately, when key audiences interact with the content on Web sites and portals. As a result, these systems are more relevant and useful to customers, partners and employees, helping companies to improve knowledge sharing, build customer loyalty, and maximize shareholder value.

"More than ever, companies view content as a strategic asset that, when well managed, can help them interact more intelligently with customers and operate more effectively both internally and with external partners. divine recognized more than 18 months ago that the key to harnessing this power was combining collaboration, content management and search technologies into an integrated solution for managing the content lifecycle, and began assembling the best-of-breed technologies and expertise in those spaces," said Joe Forgione, executive vice president, divine Software Services. "Customers are validating our long-held view about the convergence of these technologies. Today, our ability to deliver complete solutions that support the entire content lifecycle - from generating ideas to formal content management to delivering and reusing content through extended enterprise systems - is unmatched."

In "The First Wave of Smart Enterprise Suites," published May 8, 2002, Gartner explains the growing need for solutions that combine content management and collaboration, "At the center of this convergence is the need of knowledge workers to collaborate on, control and manage business content. The vast explosion of unstructured content types is overwhelming the management infrastructure of many enterprises. It is negatively affecting the productivity of individuals and the overall competitiveness of enterprises."

In the past, companies have focused their content management efforts on the structured content processing and workflow phase of the content lifecycle. With its integrated solutions approach, divine is helping firms address two other key aspects of the lifecycle: the idea-generation phase in which business users research and collaborate to develop and refine content; and the delivery phase when content, complemented by other technologies, is used to enable intelligent interactions through content-driven applications and business initiatives. Without effectively addressing these areas, companies will never be able to fully leverage content as a strategic corporate asset.

divine is the only solution provider that can deliver the depth of enterprise-strength technology and services to address these phases end to end. These newly integrated products include:

divine's content management platforms, including divine Content Server and divine Participant Server, which enable companies to easily create or aggregate content including rich media from any internal or external source, ensure that the appropriate people are reviewing and approving content before being published, and deliver personalized relevant content to Web sites and portals.

Search and access to content through divine SinglePoint Search, which automatically classifies content from multiple repositories against a professionally developed, 17,000-node subject taxonomy, so that users of these systems can easily search - and find - the content they need, and divine Enterprise Content Center, providing access to real-time news and premium content from thousands of external sources, aiding companies in their research efforts.

divine's collaborative technologies, which can be embedded into each phase of the content lifecycle. These include divine NetAgent, providing agent-assisted live chat and page-sharing to improve customer service, divine MindAlign for real-time communication in topic-specific discussion channels, and divine Fuse, a focused content-driven application for team project management, idea development and collaboration.

divine also is the only provider with the expertise to ensure rapid delivery of these systems through comprehensive professional services and managed services. In addition to its deep technical experience implementing content and collaborative technologies, divine provides digital brand strategy and creative services, which are essential for developing and deploying customer-facing systems, and interactive marketing and search engine optimization strategy and implementation services to ensure effective customer and audience acquisition. divine's award-winning managed services eliminate the risk of managing the technical infrastructure and operations of these extended enterprise applications.

"Customers, analysts and other industry players continue to validate the importance of merging collaboration and content management technologies to produce and deliver relevant content to key constituencies," Forgione said. "Unlike content management point product vendors that have announced plans to add collaborative features and collaboration point product vendors that are adding document-sharing features, divine provides a proven, enterprise-class solution that spans each phase of the content lifecycle and also delivers all of the essential services necessary to implement integrated solutions that enable companies to accelerate the flow of information throughout the organization and between all business constituents."

For additional information about divine's solutions for managing the content lifecycle, call 866.999.3846 or visit divine's Web site, www.divine.com .

About divine, inc.

divine, inc., (Nasdaq: DVIN - News ) is focused on extended enterprise solutions. Through professional services, software services and managed services, divine extends business systems beyond the edge of the enterprise throughout the entire value chain, including suppliers, partners and customers. divine offers single-point accountability for end-to-end solutions that enhance profitability through increased revenue, productivity and customer loyalty. The company provides expertise in collaboration, interaction and knowledge solutions that enlighten, empower and extend enterprise systems.

Founded in 1999, divine focuses on Global 5000 and high-growth middle market firms, government agencies and educational institutions and currently serves over 20,000 customers. For more information, visit the company's Web site at www.divine.com .

divine is a trademark of divine, inc. All other trademarks, trade names and service marks referenced herein are the properties of their respective companies.





 
top of page