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Delano Joins Forces with GartnerGroup for Executive Seminar Series on e-Business and eCRM Issues, Trends, and TechnologiesTORONTO-September 28, 2000-Delano Technology Corporation (NASDAQ: DTEC), a leading provider of interaction-based e-business solutions for the enterprise, today announced a three city executive seminar series designed to provide senior level executives with insight into the convergence of e-business, e-commerce and electronic customer relationship management (eCRM). The seminar series, entitled “Great Minds Think Alike”, is hosted by Delano and features insight from GartnerGroup, the world's leading business technology advisor.The seminar series will kick off with keynote presentations by Scott Nelson, VP and Research Director at GartnerGroup. Mr. Nelson, who is responsible for research in the areas of CRM business strategies and CRM systems architecture, will provide attendees with perspectives on the e-business issues and trends shaping the CRM and e-business landscape. He will also discuss some forward-looking approaches to e-business, pitfalls to avoid, and lessons learned. Ross Sedgewick, Director of Industry Marketing at Delano, will leverage his extensive experience in CRM to provide attendees with insight into the evolution and convergence of e-business, e-commerce and eCRM. He will also outline the role e-business platforms play in enabling a company to manage its most strategic customer interactions across all areas of the enterprise. Mr. Sedgewick will also provide an overview of Delano’s e-business solution-including the company’s award-winning e-business platform and fully integrated suite of e-marketing and e-service applications-showcasing the power, flexibility and strategic value that Delano delivers in driving a company’s revenue, reducing costs, and increasing customer satisfaction and loyalty. eCRM and e-Business: Impacting the Bottom Line Seminar attendees will walk away with a clear vision of the future of e-business and eCRM, and will gain an understanding of the critical role automated interactions across the enterprise play in ensuring a company’s long-term success. Drawing upon real-life examples, attendees will take away valuable insights into how to leverage the Internet to extend customer interactions beyond sales, service and marketing, including using an e-business platform to streamline traditional customer-facing business processes across the enterprise. Seminar Locations and Registration Information The seminar series will kick off in Dallas, TX on October 3rd at the Fairmont Hotel followed by Cleveland, OH on October 4th at the Ritz Carlton, and Chicago, IL on October 5th at the Park Hyatt. The seminars will begin with registration and a breakfast buffet at 8:30am, ending at 11:00am. To register to attend a complimentary seminar, call 1-800-858-8689, or register online at www.delanotech.com/greatminds. About Delano Technology Corporation Delano Technology Corporation is a leading provider of interaction-based e-business solutions that enable an enterprise to interact with its customers, partners, suppliers, and employees, for fast measurable results. Delano’s solution, which includes a robust e-business platform and fully integrated eCRM application suite, is powering some of today’s leading enterprises, including BCE Emergis, Charles Schwab Canada, Nortel Networks Clarify eBusiness Applications unit, Commerx (for PlasticsNet.Com), Ericsson, Harborfreight.com, Macromedia, and Mark VII Transportation (an Exel Company). Delano is headquartered in Toronto, Ontario with offices in New York, Chicago, Boston, Los Angeles, Atlanta, Dallas, San Francisco, and London, England. For additional information, contact Delano Technology Corporation, 302 Town Centre Boulevard, Markham, ON, L3R 0E8; Tel: 905-947-2222; Fax: 905-947-2120; www.delanotech.com. About GartnerGroup GartnerGroup provides unrivaled thought leadership for more than 10,000 organizations, helping clients achieve their business objectives through the intelligent and efficient use of technology. Additionally, Gartner helps technology companies identify and maximize technology market opportunities. Gartner's technology content and strong brand reach IT professionals globally through Gartner Research, its research and advisory unit; Gartner Services, its custom consulting unit; Gartner Events, including Gartner's renowned Symposia; and, at www.gartner.com. Gartner subsidiary TechRepublic, Inc. (www.techrepublic.com) is the leading online destination developed exclusively for IT professionals by IT professionals. Gartner, founded in 1979 and headquartered in Stamford, Connecticut, achieved fiscal 1999 revenue of $734 million. Gartner's 4000 associates, including 1,200 research analysts and consultants, are in more than 80 locations worldwide. For more information about Gartner's industry-leading products and services, please visit us on the Web at www.gartner.com. Delano and the Delano logo are trademarks of Delano Technology International SRL. All other company and product names mentioned are the trademarks or registered trademarks of their respective companies. Forward-looking statements in this press release, including statements relating to the anticipated benefits from Delano’s seminar series are made pursuant to the "safe harbor" provisions of the United States Private Securities Litigation Reform Act of 1995. Investors are cautioned that such forward-looking statements involve risks and uncertainties, including, without limitation, risks relating to rapid technological change and increased levels of competition within our industry, our ability to manage growth, continued acceptance of our products, intellectual property rights and other risks detailed from time to time in our filings with the United States Securities and Exchange Commission. Editorial Contact: Jodi Echakowitz Delano Technology Corporation 905-947-2167 jechakowitz@delanotech.com top of page |
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