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Delano Wins Coveted InfoWorld Technology of the Year Business Impact Award

Delano’s Web-based CRM Solution Honored for Providing Significant Business Impact to Enterprises in 2000

   TORONTO—February 7, 2001—Delano Technology Corporation (NASDAQ: DTEC), a leading provider of customer relationship management solutions for the enterprise, today announced that it has been honored with InfoWorld’s Technology of the Year Business Impact Award in the category of Web-based customer relationship management (CRM).  Recipients of the award are determined by InfoWorld’s leading team of Test Center analysts and editors, based on their selection of the enterprise computing solutions that best exemplify the top technologies identified by the publication in its annual Technology of the Year issue.

“We are honored to win InfoWorld’s Business Impact Award as it underscores our commitment to delivering world-class products that lead the industry in operational and analytical CRM,” said John Foresi, chief executive officer of Delano.  “The award reinforces the impact our CRM solution has on the industry, and the tremendous opportunities our offering represents for our customers.”

InfoWorld Business Impact Awards recognize the most important enterprise technologies identified in InfoWorld’s annual Technology of the Year issue, and the solutions that best exemplify them.  To be considered for the award, a product must have been tested by the InfoWorld Test Center and received a score of ‘Very Good’ or ‘Excellent’ during the past calendar year—InfoWorld rated Delano’s CRM solution as ‘Excellent’ in a product review.  The top 10 products tested in five enterprise technology categories—application development, e-commerce, enterprise services and infrastructure, mobile computing, and security—are then ranked in a vote by InfoWorld editors and analysts.

“Recipients of our Business Impact Award go through a rigorous selection process, ensuring that we identify and select the products and services that have had the most significant business impact on enterprises during the year,” said Michael Vizard, editor in chief of InfoWorld.  “We selected Delano’s CRM solution as we believe their offering truly exemplifies Web-based customer relationship management, a technology we have identified as critical for enterprises.”

In the past eight weeks Delano has been the recipient of tremendous industry support, receiving five top industry awards.  In addition to the InfoWorld award, Delano’s chief executive officer, John Foresi, was selected as one of the top 10 industry leaders to watch in BtoB Magazine’s ‘Who’s Who in B-to-B’, a feature focusing on 100 of the ‘most intelligent and intriguing individuals’ in the B2B space.  Delano was also awarded a Product of the Year award for its e-marketing solution by Customer Inter@ction Solutions Magazine, and was chosen by eCompany Now as one of the “61 Best Companies Building Business on the Web”.  Delano was also recognized by Computerworld as one of the “Top 100 Emerging Companies to Watch in 2001.”

About Delano Technology Corporation
Delano provides the fastest and most flexible way to effectively build, understand and intelligently manage customer relationships.  The company’s e-marketing and e- service software solution combines advanced analytics with rich interaction capabilities.  By providing a 360-degree view of each customer interaction across multiple touch points throughout an organization, Delano enables enterprises to very quickly gain the customer insight required to build and improve customer relationships. Delano’s dynamic solution empowers organizations to build profitable relationships and reduce time to financial benefit through increased revenue.  Delano’s customers include industry-leading new economy, Fortune 50 and Global 2000 enterprises including Charles Schwab, Warner Music Group, Nortel Networks, Ericsson, and i2 Technologies.  Delano is headquartered in Toronto, Canada, with offices across North America, Europe, and Asia Pacific. For additional information, contact Delano Technology Corporation, 302 Town Centre Boulevard, Markham, ON, L3R 0E8; http://www.delanotech.com .   Delano.  What Customer Relationships Should Be.

About InfoWorld Media Group
InfoWorld Media Group delivers in-depth analysis of enterprise technology and strategies combined to deliver insight into vital business solutions through its integrated print, online and events channels.  In an era when technology is more critical to business success than ever before, InfoWorld Media Group provides senior IT level expertise for executives such as CTOs and CIOs on how technology drives specific business benefits such as revenue growth, relationship management, and enhancing organizational efficiencies.

InfoWorld Media Group's coverage of key technologies, products and trends that assist IT professionals in leveraging technology for business advantage is substantiated by original research done in InfoWorld's $23 million, dedicated multi-platform, enterprise test center.  Since 1978, InfoWorld has performed the industry's most trusted testing of technology and products. To learn more about InfoWorld, go to http://www.infoworld.com .

Headquartered in San Mateo, Calif., InfoWorld Media Group is a wholly owned independent business unit of IDG, the world's leading IT media, research and exposition company. IDG publishes more than 285 computer magazines and newspapers and 500 book titles and offers online users the largest network of technology-specific sites around the world through IDG.net ( http://www.idg.net ), which comprises more than 200 targeted Web sites in 52 countries. IDG is also a leading producer of 110 computer-related expositions worldwide, and provides IT market analysis through 49 offices in 41 countries worldwide. Company information is available at http://www.idg.com .


Delano is a trademark of Delano Technology International SRL.  All other company and product names mentioned are the trademarks or registered trademarks of their respective companies.

Forward-looking statements in this press release, including statements relating to the anticipated benefits from awards presented to Delano Technology Corporation, are made pursuant to the "safe harbor" provisions of the United States Private Securities Litigation Reform Act of 1995. Investors are cautioned that such forward- looking statements involve risks and uncertainties, including, without limitation, risks relating to rapid technological change and increased levels of competition within our industry, our ability to manage growth, continued acceptance of our products, intellectual property rights and other risks detailed from time to time in our filings with the United States Securities and Exchange Commission.  


 
Editorial Contact:
Jodi Echakowitz
Delano Technology Corporation
905-947-2167
jodi@delanotech.com
 
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