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DCI's CRM Leadership Summit in Three Weeks San Francisco, CAWhere: The Fairmont San Francisco (Press Room Provided) Dates: October 29 - 31, 2002 Expected Attendance: 1000 To apply for press credentials: http://www.dci.com/pr/press Further Conference info: http://www.CRMevent.com BREAKING EVENT NEWS ==== BREAKING EVENT NEWS CRM Leadership Executive Delegate Program Added To Event --- Over 100 Execs to attend Tuesday, October 29, 2002, 8:00 AM - 6:00 PM The Fairmont San Francisco, San Francisco, CA DCI has added a one-day executive track to the upcoming CRM Leadership Summit. CRM Leadership Executive Delegate Program in San Francisco will discuss mission-critical business solutions to assist senior executives in making important decisions about their CRM efforts and investments. This will encompass the education and networking you need to stay ahead of the competition and the chance to meet with today's leading CRM suppliers DCI's CRM Leadership Summit Customer Relationship Management (CRM) is the seamless coordination between sales, marketing, customer service, field support and other functions that touch your customer. The right CRM strategy integrates people, process and technology to maximize all of your relationships - with your day-to-day customers, distribution channel partners, internal customers and suppliers. DCI's CRM Leadership Summit will introduce senior level business and IT executives to the next generation of CRM technology as well as unveil solutions necessary to delight customers and surpass the competition. Like no other event in the industry, this program will review the details necessary in refining the ins and outs of making CRM a crucial piece of organizational structure. Featured speakers include Clayton Christensen, Ph.D., Author of The Innovator's Dilemma and Professor, Harvard Business School, Barton Goldenberg, President, ISM, Inc. and Author of CRM Automati on, Chris Selland, Managing Director, Reservoir Partners and Tim Bajarin, President, Creative Strategies, Inc. Editorial Contact: Dave Costello IT Media Group dcostello@itmediagroup.com top of page |
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