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Courion delivers Worldwide Password Management automation to GEImplementation of Courion's PasswordCourier Reduces Help Desk Calls, Improves Employee Productivity, and Tightens Data SecurityFRAMINGHAM, Mass. - September 16, 2002- Courion® Corporation, a leading provider of identity management lifecycle solutions, today announced that GE (GE:NYSE) has implemented Courion's PasswordCourier® to enable its employees worldwide to securely reset their own passwords without having to call a help desk agent.PasswordCourier is currently in use at many of GE's global businesses including Power Systems, Plastics, Aircraft Engines, and Transportation Systems. Help desk calls have already been reduced by several thousand a month. As the rollout continues expanding across most systems and locations, GE expects the number of passwords automatically reset by PasswordCourier to increase to over 10,000 per month. "We're delighted to have been chosen by GE as its worldwide standard for automated password management," said Chris Zannetos, CEO, Courion Corporation. "When GE's IT team approached us with their enterprise requirements, we were able to quickly assess their needs by leveraging our experience with other large-scale implementations. This continues to serve as a competitive advantage for both PasswordCourier and AccountCourier, our flagship account provisioning solution." "In the drive toward digitization of processes, Courion helps us move a significant number of phone calls to a lower-cost self-service model, " commented Sukh Grewal, Program Manager at GE. "Courion has continued to improve PasswordCourier to make it robust and ready for use in a large enterprise environment like GE." Tamas Simon, Project Leader for the global implementation of this project concurs, "PasswordCourier addressed most of our systems, and with the help of Courion's development toolkit we are also able to service our proprietary systems and applications." About Courion Courion Corporation is the leading provider of identity lifecycle management solutions that provide fast, secure access to enterprise computing resources. Courion's industry-leading account provisioning and password management solutions enable companies to securely automate and delegate the administration of digital identity to authorized intranet and extranet users, reducing operational costs, increasing security and improving productivity. Companies that rely on Courion solutions include customers such as The Boeing Company, Cummins, Inc., Dell Computer Corp., ExxonMobil Corp., Fannie Mae, Lockheed Martin Corp., SunTrust Bank, Target Corporation, U.S. Census Bureau and WellPoint Health Networks and partners such as HP, Unisys Corp. and Peregrine Systems. Courion's headquarters is in Framingham, MA. For more information, visit www.courion.com or call 508-879-8400. Courion and PasswordCourier are registered trademarks and AccountCourier is a trademark of Courion Corporation. All other company and product names may be trademarks of their respective owners. Editorial Contact: Jen McClure Albrycht McClure & Partners 510-796-1475 jenm@albrycht-mcclure.com top of page |
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