Control-F1 Exhibiting SupportBridge Support Automation at CA World 2005 (email this article)

CA World, Las Vegas, Nevada – November 14, 2005 – Control-F1™ Corporation (Company Profile, Past Stories, Case Studies), a leading provider of support automation solutions, today announced it will be exhibiting SupportBridge™ at CA World 2005.

The show is being held at the Venetian Las Vegas and Sands Expo and Convention Center from November 13th to 17th. Tradeshow participants are invited to visit booth 354 to speak with representatives from Control-F1.

The team will be available to discuss the latest trends and developments in the Support Automation industry. They will also demonstrate the SupportBridge suite of capabilities: Live Automation™, Self Service Automation™, and Self Healing Automation™. In particular, they will focus on how these solutions integrate with CA’s Business Service Optimization (BSO) solutions.

BSO solutions are designed to help support desk executives align their IT operation with corporate business goals and mandates. The Control-F1 team will discuss how SupportBridge provides support operations with the tools necessary to stay competitive and effective while ensuring the business recognizes the value of the IT solutions.

Control-F1’s SupportBridge products integrate with CA’s Unicenter Service Desk and Unicenter Service Desk Knowledge Tools, presenting a consolidated interface to technicians and customers for both the management and delivery of technical support.

“Our attendance at CA World 2005 presents Control-F1 with the opportunity to interact with IT and business professionals with a common vision,” stated Veer Gidwaney, Vice President Business Development at Control-F1. “We are pleased to discuss how our approach to support automation affords IT organizations the ability to balance the cost of service delivery with their business mandates.”

Control-F1 is leading the Support Automation industry by providing a complete and automated support desk solution. Cost reduction through enhanced support operation efficiency, improved corporate productivity, increased customer acquisition and retention are benefits of Control-F1’s products and services. For more information, please visit www.control-f1.com.

Control-F1’s customers include Accenture, Adobe, ADP Claims Services Group, American Healthways, Choice Hotels, Columbia University, EarthLink, Gateway, GlaxoSmithKline, The Hartford, HealthSouth, IBM Global Services, Indiana University, Manulife Financial, Mercedes-Benz, New York Times, Novell, Ricoh, Rogers Shared Services, SAIC, Siemens Business Services, Wausau Financial Systems, and Wipro Technologies.