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Control-F1, the eSupport Software Company, Appoints Craig Goldman to Board of DirectorsControl-F1, the award winning eSupport software company, is pleased today to announce the addition of Craig D. Goldman to its Board of Directors. Goldman’s experience and success as a pioneer in the Information Technology sector will be a tremendous asset to Control-F1.“As companies come to rely on the Internet as a means through which to conduct business, there is an increasing focus on the challenge of providing exceptional web- based customer service,” said Craig Goldman. “Control-F1’s technology gets to the heart of the issue by giving companies the ability to deliver technical support via the web. This new technology has propelled Control-F1 to a leadership position in the emerging eSupport marketplace.” “It is an honour to have Mr. Goldman on our Board of Directors. He will be an incredible asset for Control-F1 as the company grows and executes on its vision,” said Veer Gidwaney, CEO of Control-F1. Control-F1 is an extensive eSupport software solution using Internet based communication, diagnostic, system management and collaborative tools to enable support technicians to provide assisted technical support through a web browser. Goldman is President and CEO of Cyber Consulting Services Corporation, a strategic business and technology consulting firm. Before founding Cyber Consulting Services, Goldman was CIO at Chase Manhattan Bank, and has held other senior positions with American Plan Insurance and Pan American World Airways. Mr. Goldman is also on the Board of Directors for CMGI Inc., Engage Technology, Navisite, Mangosoft, Divine Interventures and Intralinks. Goldman has been the recipient of a number of industry awards: in 1992 the Carnegie Mellon and American Management Systems award for Achievement in Managing Information Technology; in 1994 the Service News award as one of the 25 Leading Corporate Support Professionals in American Industry; the 1994 U.S. Banker CIO of the Year award; the 1995 Network Computing magazine Top 50 Network Technology Drivers award; the 1995 Computer Reseller News Top 25 Most Influential Executives in the Technology Industry award; and the 1996 Wall Street Technology Wall Street's Most Powerful CIOs distinction. About Control-F1 Control-F1 ( http://www.control-f1.com ) is an award winning eSupport software company which designs, markets and hosts technical support delivery solutions for mission critical software vendors, technology value-added resellers, outsourced support providers and corporate help desks. Control-F1 empowers companies, regardless of size, with the ability to provide 'live, assisted, web-based' technical support anytime, anywhere. With this technology, companies can deliver a superior service experience while decreasing the cost of support. Clients can use Control-F1’s flagship CF1Live web site to brand, host and rent an eSupport Portal. Control-F1 is a Best-in-Class winner of the 2000 Users Choice Awards. Editorial Contact: Marsha Connor Control-F1 403 270 2409 marsha@control-f1.com top of page |
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