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COMMfusion Launches Voice/Data Convergence Information PortalTelecom Industry Luminaries Announce New Web SiteSt. Helena, Calif. – December 6, 2000 – COMMfusion, a leading technology research, analysis and consulting firm, today announced the launch of a new website, COMMfusion.com, devoted exclusively to voice and data convergence. COMMfusion.com has been designed to help take the confusion out of commfusion, or convergence technologies. The new website will be a source of information on various technologies, including next-generation switches, contact center/CRM/CTI, unified messaging, wireless technology, speech recognition/voice portals, ASPs and other voice/data products and services. Strategic and tactical information aimed at decision makers in both large and small-sized companies will be provided in objective, straightforward articles, reports, and interactive COMMferences. The site will be a one-stop shop for articles, white papers, in-depth reports, case studies, expert opinions and more. As opposed to static reports that become obsolete the day after being printed, COMMfusion will continually update its reports and analyses, providing the most up-to-date information available. By leveraging the power of the Internet, reports can be updated on a regular basis to reflect the latest information. In keeping with the dynamic state of the convergence industy, weekly interactive COMMferences will present webinars with leading industry experts and consultants on a range of convergence topics. COMMfusion content is developed by an in-house team of industry veterans with more than 70 years of combined experience in the voice and data industries, as well as other prominent industry analysts and consultants with many years of experience in their select areas of expertise, providing insights and expert opinions. "At this stage of the market's development, IT organizations can certainly benefit from continued education on technologies and products that enable the next generation of voice communications," said Franklyn Jones, vice president of marketing for Shoreline Communications. "We believe COMMfusion will play an important role in that education process." As a unbiased source of information, COMMfusion.com uses an easily understood color-coded rating system to indicate the objectivity level of all source material, with vendor promotional materials appropriately coded and placed in the vendor sponsor area. "Communications, Information Technologies and related services are starting to fuse. IP is changing the way we communicate and do business. Data, voice, video, fax and imaging, in addition to Internet, Intranet, wireless and PSTN networks are all part of the convergence revolution that can be quite confusing," said COMMfusion Executive Director and Co-Founder Jim Burton. "Our goal is to help eliminate this confusion with affordable, unbiased information and services that help business end- users make knowledgeable decisions in the midst of rapid change." Burton added that introductory users of the COMMfusion service will receive access to an in-depth research report on Network Communications Systems (or IP PBXs), which are widely favored to become the dominant architecture of choice over the next two to four years. "This 200+ page report will help users overcome some of the confusion about the convergence puzzle by providing detailed information on major NCS vendor solutions," said Burton. "Our goal in providing this information, at no charge, is to show users how we can assist them in making informed NCS acquisition decisions." ABOUT COMMfusion Originally founded in 1989 as C~T Link, Inc., COMMfusion provides a wide range of research, advisory, analysis and intelligence services to senior management who need to make knowledgeable technology decisions. The COMMfusion team is comprised of industry analysts and consultants who have years of combined experience in all areas of voice and data convergence. COMMfusion cofounders include: Jim Burton, Co-founder and Executive Director who has 25 years of experience in both the computer and telecommunications industries, and is credited for coining the term "computer-telephone integration" (CTI). Because of his knowledge and diverse industry connections, he is regularly called on to help companies establish and/or refine their strategic direction. He often works behind the scenes to facilitate partnering and other relationships between companies with complimentary interests. Gary Andresen, Co-founder, Managing Director and Principal Analyst is a seasoned professional, specializing in the telecom arena, with a strong background in switching systems, computer telephony integration, IP-Telephony and related converging industries. His 30+ years of industry experience include serving as VP of Marketing for two telecom start-ups and as Director/Principal Analyst for Telecom at Dataquest, an international market research and consulting company. Blair Pleasant, Co-founder, Managing Director and Principal Analyst was most recently the Director of Communications Analysis for The PELORUS Group. She has more than 15 years experience in her primary focus areas of unified messaging, computer telephony integration (CTI), the mixed-media contact center, call center software, and voice processing. She has authored many highly acclaimed market studies, and provides both market research analysis and consulting services to both end user and vendor clients. For more information, please call 877- 827-3994 or visit the COMMfusion website at http://www.COMMfusion.com Editorial Contact: renee maler commfusion 925 968 9495 rmaler@commfusion.com top of page |
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