IRVINE, Calif., Sept. 30 /PRNewswire-FirstCall/ -- Epicor Software Corporation (Company
Profile, Past
Stories, Case
Studies) (Nasdaq: EPIC - News), a leading provider of end-to-end, industry- specific enterprise software solutions for midmarket companies, announced
today that its Epicor for Service Enterprises solution is regarded as a "Trend-Setting Product of 2003" in the business process management category. The
editors of KMWorld magazine chose Epicor as a winner from more than 230 entries.
According to KMWorld executive editor Hugh McKellar, "to assemble this list, we talked with colleagues, analysts, vendors and users, and all agreed that usability,
flexibility, adoption rate and total cost of ownership should be criteria for inclusion. Designed with the user in mind, Trend-Setting Products reduce the level of expertise and
programming required to deliver peak performance."
Epicor for Service Enterprises is the first XML Web services enterprise service automation (ESA) solution for mid-sized, project-based businesses. The solution, which
enables technology companies, internal IS departments, embedded service organizations, and professional service firms to carry out complete and effective project portfolio
management, is part of a series of industry-specific Epicor solutions built using Microsoft® .NET technology and enabled by Epicor's new Internet Component
Environment (ICE) platform for developing Web services applications. Through the use of business process management (BPM) technology, Epicor ICE enables companies
to automate and streamline business processes, and change business rules on-demand and in real-time to react to various market conditions and capture more revenue
opportunities.
According to Gartner analyst Roy Schulte, "As enterprises strive to cut costs and improve their responsiveness to customers, suppliers and the world at large, the
concept of event-driven design is becoming more widely used. Event-driven business processes and event-driven application systems help enterprises react quickly and
precisely to rapidly changing conditions." (Gartner Article Top View, "The Growing Role of Events in Enterprise Applications" by Roy Schulte, July 9,
2003)
Epicor for Service Enterprises and Epicor ICE feature a comprehensive workflow and business process solution, Epicor BPM Director, which includes framework support for
business process and event-driven messaging, as well as a comprehensive business orchestration application. Both application developers and information workers can
utilize BPM Director to coordinate real-time business processes, orchestrate workflows and automate decision- making. BPM Director can also operate as an enterprise
application integration engine for straight through processing with other business applications or workflow packages, seamlessly handing off processes between
systems.
"We're extremely pleased with the recognition Epicor for Service Enterprises has received as a trend-setting product," said Mark Duffell, executive vice president
and general manager of Epicor's Enterprise Solutions Group and International Operations. "Business process management is at the heart of our solution -- we're
committed to delivering adaptable, agile midmarket enterprise solutions that our customers can easily model to fit their unique business processes at a low total cost of
ownership."
Epicor and Epicor for Service Enterprises are featured in a winners' profile in the September 2003 issue of KMWorld magazine. KMWorld is a monthly, controlled-circulation
magazine that covers knowledge management technologies and issues. KMWorld magazine is published by Information Today, Inc. For more information, visit
www.kmworld.com .
About Epicor Software Corporation
Epicor is a leading provider of integrated enterprise software solutions for midmarket companies around the world. Founded in 1984, Epicor has over 15,000 customers and
delivers end-to-end, industry-specific solutions that enable companies to immediately improve business operations and build competitive advantage in today's Internet
economy. Epicor's comprehensive suite of integrated software solutions for Customer Relationship Management, Financials, Manufacturing, Supply Chain Management,
Professional Services Automation and Collaborative Commerce provide the scalability and flexibility to support long-term growth. Epicor's solutions are complemented by a
full range of services, providing single point of accountability to promote rapid return on investment and low total cost of ownership, now and in the future. Epicor is
headquartered in Irvine, California and has offices and affiliates around the world. For more information, visit the company's Web site at www.epicor.com .
Epicor is a registered trademark and Epicor for Service Enterprises, Epicor ICE and Epicor ICE BPM Director are trademarks of Epicor Software Corporation. All other
trademarks referenced are the property of their respective owners. The product and service offerings depicted in this document are produced by Epicor Software Corporation.
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