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American Institute of Baking Finds Recipe for Success with Business Performance Solution from Epicor

Epicor's Platinum ERA integrated front and back office solution selected to improve customer service and drive increased sales

IRVINE, Calif., August 24, 1999 Epicor Software Corporation (NASDAQ: EPIC), the largest provider of enterprise business performance software exclusively for midmarket companies, today announced that The American Institute of Baking (AIB) will implement Epicor’s Platinum ERA to improve business performance across several of its programs. Following their implementation of the Platinum ERA financial suite last year, AIB has licensed Platinum ERA Front Office, powered by Clientele, to help streamline its registration process, increase sales of baking-related books, videos and tapes, and increase scheduling effectiveness.

AIB provides on campus courses, regional seminars throughout the United States and internationally, and distance learning classes to over 5,000 students. AIB's courses are designed to assist students by offering advanced training for positions in the baking and allied industries. The Institute also sells products such as books, software and videos and provides consulting to help food-related organizations, such as plants and warehouses, comply with regulatory requirements. AIB needed a solution that could integrate all these areas of their organization and turned to Epicor. After installing Epicor's Platinum ERA financial suite last year, AIB again chose Epicor to provide its front office solution, as the integration between front and back offices will provide AIB with a comprehensive view of their organization, enabling them to be more effective and efficient in their business activities.

"We were looking for a one-stop shop to handle our accounting needs as well as a solution that would fully integrate with our registration systems," said Gary Skrdlant, Controller for AIB. "Epicor's Platinum ERA provided us with not only the entire package that included everything we were looking for, but also the functionality we needed to make registration for our students easier by extending it to the Web, increase sales of our food services and improve customer service to our plant and warehouse customers.

Epicor is streamlining all of these aspects of our business in a timely, cost-effective manner." Prior to Platinum ERA, registering students internationally was a challenge. AIB's previous system was not equipped to handle the various currencies and time zones, resulting in less than optimal performance. By selecting Platinum ERA, AIB has automated all of its accounting functionality, allowing it to seamlessly process international currencies. Platinum ERA Front Office, powered by Clientele, will also be rolled out to enhance AIB's registration process and will be brought to the Web for students to register online. The scheduling and tracking of audits will be funneled through Clientele to improve customer service to AIB's plant and warehouse customers.

"The midmarket is where we have always focused our energies by providing the best possible products to companies like AIB, that cannot afford the endless implementation cycles associated with traditional ERP systems," said Mike Pennell, vice president of product marketing of Epicor. "Platinum ERA brings together the front and back office by integrating all customer touchpoints such as sales, marketing and customer support with back office functionality such as accounting and inventory to provide the best possible service to customers. AIB is representative of growing industry demand for this integrated functionality."

About Epicor Software Corporation
Epicor, the company formed following the merger of Platinum Software and DataWorks, is the largest enterprise software supplier focused exclusively on the real-world requirements of midmarket companies. Epicor delivers business performance solutions that enable companies to automate on their own terms and outperform their competition by capitalizing on customer relationships, without the risks and upheaval of conventional enterprise resource planning (ERP) systems.

Founded in 1984, Epicor is ranked among the industry's ten largest enterprise business solutions providers by industry analysts, with more than 10,000 enterprise customers worldwide. Epicor is headquartered in Irvine, California and employs over 1,600 employees globally. More information about Epicor, its products and services is available at www.epicor.com.

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Epicor is a trademark of Epicor Software Corporation and Clientele is a registered trademark of Epicor Software Corporation. Platinum is a registered trademark of PLATINUM technology International, Inc. The product and service offerings depicted in this document are produced by Epicor Software Corporation.

Editorial Contact:
Vanessa J. Gaw
vgaw@arpartners.com

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