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Epicor(R) Delivers New Version of Vantage(R) Providing Midmarket Customers an Even More Robust End-To-End Manufacturing SolutionVantage by Epicor Now Offers Embedded Relationship Management Capabilities To Simplify Business Interactions for Manufacturers With Customers and SuppliersIRVINE, Calif., Aug. 12 /PRNewswire-FirstCall/ -- Epicor Software Corporation (Nasdaq: EPIC - News), a leading provider of integrated enterprise, eBusiness and collaborative commerce software solutions for midmarket companies, today announced the next-generation release of Vantage, its comprehensive integrated manufacturing solution. Now shipping, Vantage 5.2 addresses the core business needs of make-to-order (MTO) and mixed-mode manufacturers by providing fully integrated relationship management applications that enable users to better manage interactions with customers and suppliers.(Photo: http://www.newscom.com/cgi-bin/prnh/19990503/LAM021 ) "We have been using Vantage since 1994 and this is by far the most significant upgrade ever," said Ed Shelleny at Stremel Manufacturing. "Having fully integrated customer relationship management brings my customer insight to a whole new level." Vantage 5.2 features a fully integrated customer relationship management (CRM) module, Vantage CRM, which provides forward-looking discrete manufacturers with the ability to automate their sales, marketing and customer service operations while streamlining the management of the entire customer lifecycle. Vantage CRM provides fully embedded integration with the core Vantage application, rather than offering stand-alone modules that have to be custom integrated. With Vantage CRM customers are able to rapidly utilize its functionality without a lengthy implementation process. Because Vantage CRM is Web-enabled, it provides one-touch access to all the information within the Vantage database in real-time, from virtually anywhere in the world. Sales representatives can quickly access the information they need to prepare a quote or respond to a prospect. Additionally, Vantage CRM enables a manufacturer to provide its customers with controlled access to information on open orders, shipments and payments through a fully secured Web portal. Vantage CRM manages the entire customer lifecycle for manufacturers, from generating leads to closing sales to providing world-class support that drives additional business. Complementing Vantage CRM is an integrated supplier relationship management (SRM) module, Vantage SRM, which seamlessly links suppliers to relevant information residing within a manufacturer's enterprise system. Vantage SRM provides suppliers with access to the information they need in order to provide the highest level of service to a manufacturer. Connecting a manufacturer and its suppliers in an electronic value chain that includes manufacturing, distribution, service and financial operations, Vantage SRM enables these relationships to run more efficiently and effectively, leading to cost savings and improved productivity on both sides. Manufacturers have a comprehensive view of their suppliers and are able to better analyze and evaluate performance, which helps them make more strategic sourcing decisions. "With the Vantage 5.2 release, we listened to our over 1,100 customers and incorporated their needs in making improvements and enhancements that would suit midmarket manufacturers," said Rick Borg, senior vice president and general manager of Epicor's Manufacturing Solutions Group. "With the addition of the integrated relationship management modules our customers have a complete, integrated end-to-end manufacturing solution right out of the box, that will help them seamlessly operate all aspects of their business." About Epicor Software Corporation Epicor is a leading provider of integrated enterprise and eBusiness software solutions for midmarket companies around the world. Founded in 1984, Epicor has over 15,000 customers and delivers end-to-end, industry-specific solutions that enable companies to immediately improve business operations and build competitive advantage in today's Internet economy. Epicor's comprehensive suite of integrated software solutions for Customer Relationship Management, Financials, Manufacturing, Supply Chain Management, Professional Services Automation and Collaborative Commerce provide the scalability and flexibility to support long-term growth. Epicor's solutions are complemented by a full range of services, providing single point of accountability to promote rapid return on investment and low total cost of ownership, now and in the future. Epicor is headquartered in Irvine, California and has offices and affiliates around the world. For more information, visit the company's Web site at www.epicor.com . Epicor and Vantage are trademarks of Epicor Software Corporation. All other trademarks referenced are the property of their respective owners. The product and service offerings depicted in this document are produced by Epicor Software Corporation. SOURCE: Epicor Software Corporation Editorial Contact: Lisa A. Preuss Epicor 949-585-4235 lpreuss@epicor.com top of page |
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