Epicor Delivers Comprehensive Enterprise Systems Management Solution To the Midmarket (email this article)

IRVINE, Calif., Aug. 5 /PRNewswire-FirstCall/ -- The role of Information Technology (IT) organizations has dramatically shifted in recent years -- while budgets and headcounts are shrinking, at the same time IT organizations are responsible for managing enterprise systems, applications and networks that have become larger and more complex. Epicor Software Corporation (Nasdaq: EPIC - News), a leading provider of integrated enterprise software solutions, is helping midmarket IT organizations address these challenges with the launch of its Epicor® eCentre Monitoring Service (EMS).

Epicor EMS is a suite of enterprise systems management services designed to meet the unique challenges faced by midmarket IT organizations. An easy- to-use, cost- effective and scalable solution, Epicor EMS offers comprehensive monitoring, notification, and trending analysis capabilities for managing complex computing infrastructures. Epicor EMS provides integrated application, network, system and transaction monitoring that together ensure the availability and performance of mission-critical applications and infrastructures.

According to a recent Gartner research report, "To create IT services that support the business processes, the IS organization must improve its IT management process maturity. (Gartner Research Note, "Unity in the IS Organization Improves Business Processes" by Theresa Lanowitz and Debra Curtis, April 25, 2003). Epicor EMS empowers IT organizations to take full control of distributed IT resources across the enterprise, identifying potential problems before they occur and resolving them before end-users are affected.

Increasing Efficiency and Maximizing IT Investment

Epicor EMS provides a global view of the IT infrastructure -- monitoring, measuring, collecting, analyzing, managing, notifying and reporting on the health and performance of a company's enterprise-wide IT investment. The inherent technology of Epicor EMS extends to new platforms, new devices and emerging infrastructure elements, such as wireless communication and mobile devices. Epicor EMS provides the services midmarket IT organizations need to efficiently and effectively monitor and manage this investment including:

    *  Infrastructure Management -- network, system and application
       monitoring and reporting from a single solution

    *  Business Systems Management -- monitor and manage the application
       availability and performance of enterprise software solutions and IT
       infrastructure from a business perspective

    *  Systems Management -- integrated, performance and availability
       management across complex, heterogeneous systems environments

    *  Network Management -- manage performance and availability of the
       entire IT infrastructure


"As today's midmarket enterprises grow increasingly complex, they need affordable solutions for managing the significant investments they've made in corporate IT resources," said John Hiraoka, senior vice president of marketing and business development for Epicor. "The traditional tools available to the Global 2000 are prohibitively expensive for the midmarket, and can be as difficult to deploy as the systems and applications they monitor. With Epicor EMS, we're delivering an integrated, affordable and scalable enterprise monitoring solution designed expressly with the needs of our midmarket customers in mind."

About Epicor Software Corporation

Epicor is a leading provider of integrated enterprise and eBusiness software solutions for midmarket companies around the world. Founded in 1984, Epicor has over 15,000 customers and delivers end-to-end, industry-specific solutions that enable companies to immediately improve business operations and build competitive advantage in today's Internet economy. Epicor's comprehensive suite of integrated software solutions for Customer Relationship Management, Financials, Manufacturing, Supply Chain Management, Professional Services Automation and Collaborative Commerce provide the scalability and flexibility to support long-term growth. Epicor's solutions are complemented by a full range of services, providing single point of accountability to promote rapid return on investment and low total cost of ownership, now and in the future. Epicor is headquartered in Irvine, California and has offices and affiliates around the world. For more information, visit the company's Web site at www.epicor.com .

Epicor is a registered trademark of Epicor Software Corporation. All other trademarks referenced are the property of their respective owners. The product and service offerings depicted in this document are produced by Epicor Software Corporation.