Major European Utility Selects ClickSoftware for Optimized Field Service Management (email this article)

BURLINGTON, Massachusetts, December 19 /PRNewswire-FirstCall/ -- ClickSoftware Technologies (Company Profile, Past Stories, Case Studies), Ltd. (NasdaqSC: CKSW), the leading provider of workforce and service optimization solutions, today announced a new deal to supply products and related services to a major European utility company.

The company has purchased several products from ClickSoftware's ServiceOptimization Suite, including tools for optimized scheduling and analytics. This significant deal was won and will be implemented through IBM, a key partner of ClickSoftware in the energy and utilities market worldwide. The solution will be integrated with the customer's existing SAP backend system.

This contract signifies another major win in the utility sector, and it joins a sequence of major ClickSoftware wins announced in the past sixty days, revenues from which are expected to be recognized across several quarters.

"This contract is the fifth major contract that we have signed in the past ninety days. This contract further strengthens our leadership position in the industry and confirms the clear traction in the marketplace," said Dr. Moshe BenBassat, Chairman and CEO of ClickSoftware. "Our record of successfully implementing workforce optimization solutions within organizations of all sizes, from tens to several thousands of technicians, is second-to-none. This experience, combined with our SAP integration expertise and powerful relationships with the leading system integrators, is proving decisive in winning contracts. Revenues from these contracts will be spread over several quarters and provide comfort for good growth in 2006."

About ClickSoftware
ClickSoftware is the leading provider of workforce and service optimization solutions that maximize workforce productivity and customer satisfaction while minimizing operations costs. ClickSoftware's ServiceOptimization Suite provides an integrated, intelligent solution for automatic, efficient, and effective decisions over the entire service decision-making chain. It includes reliable customer demand and workload forecasting, strategic and tactical capacity planning, daily service scheduling, troubleshooting and repair support, wireless workforce management, and business analytics, connecting all organizational levels and functions. The company is headquartered in Burlington, Mass. and Israel, with offices in North America, Europe, and Asia Pacific.

For more information about ClickSoftware, please call +1-781-272-5903 or 888-438-3308, or visit www.clicksoftware.com.
This press release contains express or implied forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Exchange Act. These forward-looking statements include, but are not limited to, those regarding growth in ClickSoftware's revenues and sales and partner networks. Such "forward-looking statements" involve known and unknown risks, uncertainties and other factors, which may cause actual results or performance to be materially different from those projected. ClickSoftware's achievement of these results may be affected by many factors, including among others, the following risks: that ClickSoftware may fail to expand its relationships with third parties that provide implementation and professional services to its clients; and other risks associated with ClickSoftware's business. For additional information regarding risks relating to ClickSoftware's business, see ClickSoftware's filings with the Securities and Exchange Commission including ClickSoftware's annual report on Form 10-K for the year ended December 31, 2004, and subsequent filings with the Securities and Exchange Commission. ClickSoftware does not undertake to update any forward-looking statements.