Pacific Gas and Electric Company Licenses ClickSoftware Solution for Optimized Work Resource Management (email this article)

BURLINGTON, Massachusetts, November 2 /PRNewswire-FirstCall/ -- ClickSoftware Technologies (Company Profile, Past Stories, Case Studies), Ltd. (NasdaqSC: CKSW), the leading provider of workforce and service optimization solutions, today announced a new license and service agreement with Pacific Gas and Electric Company (PG&E).

PG&E has purchased ClickSoftware's ServiceOptimization Suite, including tools for demand forecasting, capacity planning, scheduling and analytics. ClickSoftware's ServiceOptimization Suite will integrate with PG&E's SAP ERP system.

About ClickSoftware
ClickSoftware is the leading provider of workforce and service optimization solutions that maximize workforce productivity and customer satisfaction while minimizing operations costs. ClickSoftware's ServiceOptimization Suite provides an integrated, intelligent solution for automatic, efficient, and effective decisions over the entire service decision-making chain. It includes reliable customer demand and workload forecasting, strategic and tactical capacity planning, daily service scheduling, troubleshooting and repair support, wireless workforce management, and business analytics, connecting all organizational levels and functions. The company is headquartered in Burlington, Mass. and Israel, with offices in North America, Europe, and Asia Pacific.

For more information about ClickSoftware, please call +1-781-272-5903 or +1-888-438-3308, or visit www.clicksoftware.com.

This press release contains express or implied forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Exchange Act. These forward-looking statements include, but are not limited to, those regarding growth in ClickSoftware's revenues and sales and partner networks. Such "forward-looking statements" involve known and unknown risks, uncertainties and other factors, which may cause actual results or performance to be materially different from those projected. ClickSoftware's achievement of these results may be affected by many factors, including among others, the following risks: that the economic outlook may adversely affect the demand for ClickSoftware's products; that the market acceptance of ClickSoftware's products may not grow as anticipated; that ClickSoftware may fail to expand its relationships with third parties that provide implementation and professional services to its clients; and other risks associated with ClickSoftware's business. For additional information regarding risks relating to ClickSoftware's business, see ClickSoftware's filings with the Securities and Exchange Commission including ClickSoftware's annual report on Form 10-K for the year ended December 31, 2004, and subsequent filings with the Securities and Exchange Commission. ClickSoftware does not undertake to update any forward-looking statements.