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ADVISORY/Chordiant Software and Priceline.com present: `Making Money from Customer Interaction Systems' Priceline.com - A CRM Success Story

CUPERTINO, Calif.--Chordiant Software (Nasdaq:CHRD - news):


   To:    Industry analysts; tech editors; consumer editors; business
          editors

   Who:   Chordiant Software and Priceline.com

   What:  A 45-minute Web presentation by Priceline.com CIO Ron Rose:
          Priceline.com - CRM and ROI "Making Money from Customer
          Interaction Systems"

   When:  Wednesday, November 14, 2001
          Live Broadcast    New York:  2:00 p.m.
                             Los Angeles: 11:00 a.m.
          Playback          Anytime after the live presentation

   FREE REGISTRATION: http://www.chordiant.com/webcast

   Why:   In one year, Priceline.com cut operating expenses almost 16
          percent, expanded its customer base and dramatically
          increased business from repeat customers. In the second
          quarter, Priceline added more than 1 million new customers,
          bringing its total customer base to 10.9 million. Repeat
          business was a record 61 percent, substantially higher than
          the 39 percent last year. These gains were achieved using
          Chordiant's Campaign Management solution - Marketing
          Director

Following the presentation you'll be able to ask Rose questions about the presentation or your own CRM initiatives.

Rose guarantees you will leave this session with information you can immediately use, including:

Benefits and ROI of campaign automation
How to get the most from your campaign automation tools
What to look for when selecting marketing automation technologies
FREE REGISTRATION: http://www.chordiant.com/webcast

Registration for this webcast will close November 13 at noon EST.

Please feel free to forward this invitation to colleagues in e-commerce and Web marketing that you believe will be interested in this presentation.



 
Editorial Contact:
James Strohecker
Chordiant Software
408-517-6191
james.strohecker@chordiant.com
 
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